Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet the Company’s legal, regulatory, and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions, and Anti-Bribery and Corruption (ABC). The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary and non-proprietary global markets.

Reporting to the Director, GFCC Policy, Standards and Procedures, the Manager – Financial Crimes Compliance Policy, Standards & Procedures is responsible for supporting the governance, development, and lifecycle management of FCC policies, standards, and procedures enterprise-wide. This role ensures documentation aligns with internal risk frameworks and enterprise control standards related to Policy Management Governance.

The role partners closely with GFCC SMEs, Legal, and business stakeholders to ensure policies, standards, and procedures clearly articulate risk management obligations and operational expectations. This position plays a key role in strengthening the FCC framework through clear, consistent, and well-governed documentation.

Key Responsibilities:

Policy Governance & Lifecycle Management

• Support the development, review, and maintenance of GFCC policies, standards, and procedures.

• Manage the end-to-end policy lifecycle including drafting, stakeholder review, approval, implementation, and periodic refresh.

• Ensure documentation adheres to enterprise policy governance standards and aligns with regulatory expectations.

Financial Crimes Regulatory Alignment:

• Ensure policy frameworks appropriately address financial crimes risks across products, customer segments, and geographies.

• Manage updates to policies and standards when regulatory changes occur.

Risk & Control Integration:

• Support alignment between policies, standards, procedures, and control documentation.

• Identify potential documentation gaps or inconsistencies and recommend improvements.

Stakeholder Collaboration:

• Collaborate with GFCC SMEs, business partners, and legal teams to develop clear and effective documentation.

• Provide guidance to stakeholders on policy interpretation and documentation standards.

• Facilitate governance reviews and support policy approvals through relevant committees.

Governance, Audits & Regulatory Exams:

• Maintain policy inventories and track required review cycles to ensure timely updates.

• Support internal audits, regulatory exams, and compliance reviews related to Financial Crimes governance.

• Assist in responding to regulatory or internal inquiries regarding policy frameworks and documentation

Minimum Qualifications:

• Bachelor’s degree in business, Risk Management, or a related field.

• 5 years of experience in Financial Crimes Compliance, AML/BSA compliance, risk management, or policy governance within financial services.

• Experience drafting or managing policies, standards, or procedural documentation in a regulated environment.

• Strong knowledge of AML/BSA, Sanctions, and broader financial crimes regulatory expectations.

• Strong analytical, organizational, and communication skills.

• Ability to collaborate effectively with cross-functional stakeholders.

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-North Carolina-Charlotte, US-Florida-Sunrise

Schedule Full-time

Req ID: 26005480