Job Details

Weekly Hours: 40

Role Number: 200652486-0836

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

Description

The Apple Software Update organization is responsible for the core technologies that keep Apple devices up to date on their system software and with other important functional data. The Asset Delivery team ensures that the data required for Software Updates, Apple Intelligence, Siri, and others can be downloaded to the device on-demand, the downloaded files are appropriate for the OS and device in question, and they can be used by the requesting clients. We deliver the features you can’t wait to use!

Minimum Qualifications

• Experience troubleshooting unexpected software behaviors

• People skills in order to communicate with your teammates and engineers to determine bug severity, escalate found issues, troubleshoot broken tests, or discuss competing work priorities

• A love of learning complex concepts ad-hoc as they present themselves and immediately incorporating that learning into your day-to-day work

• Basic exposure to coding in a relevant language such as Objective-C, Python, or Swift.

• Bachelor’s degree (or equivalent work experience) in CS or Computer Engineering?

Preferred Qualifications

• Experience filing actionable bugs and driving them to fixes with engineering teams

• Proficient at coding in a relevant language such as Objective-C, Python, or Swift.

• Prior experience working with automated testing systems and triaging test results

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .