Job Details

Role Number: 200651361-3401

Summary

The Apple IS&T SAP OCM team sits at the heart of how Apple builds and sustains world-class SAP technology expertise across its global workforce. We are a team of passionate learning professionals, technical trainers, and program managers dedicated to enabling a culture of continuous growth, innovation, and deep functional and technical excellence within SAP@Apple.
Apple's SAP technology landscape is evolving rapidly — with new platforms, tools, and capabilities emerging at an unprecedented pace. The L&D team plays a critical role in ensuring that Apple's SAP workforce is not just keeping up, but leading. This is a rare opportunity to shape how employees learn, grow, and innovate within one of the world's most admired technology companies.
You will partner closely with IS&T Technical and Functional leaders, to design, build, and deliver learning experiences that are as thoughtful and innovative as the products Apple creates for the world.

Description

We are looking for an exceptional OCM Project Lead to own and evolve the SAP@Apple Learning &Development strategy. This is a high-impact, high-visibility leadership role that blends strategic thinking with hands-on execution — sitting at the intersection of enterprise technology, adult learning, and organizational development.

You will lead a team of technical trainers and project managers, own the end-to-end SAP OCM L&D roadmap, and drive next-generation learning experiences powered by GenAI and emerging technologies.
You will be a trusted advisor to senior leaders, a champion for the employee learning experience, and a catalyst for innovation in how Apple's SAP community grows and develops.
If you are energized by the challenge of building best-in-class learning programs at enterprise scale — and excited about shaping the future of AI-powered learning — this role is for you

Minimum Qualifications

• 4 years of team leadership experience with a strong track record of developing, motivating, and retaining talent

• 4 years experience with SAP technologies

• 4 years hands on working experience of SAP PM projects

• 4 years hands on experience developing and facilitating technical learning programs — including courses, case studies, and tutorials — for software engineering or other technical audiences

• 4 years hands on experience designing and delivering learning in digital, live-streamed, and in-person environments

• 4 years working in engineering, information design, training and development, program management, or a related field

• Bachelor's Degree in Computer Science, Business, Organizational Leadership, Adult Learning, Instructional Design, or equivalent work experience

Preferred Qualifications

• Familiarity with SAP S/4HANA, SAP BTP, or related SAP ecosystem technologies strongly preferred

• Proven ability to consult with and influence senior leaders, synthesizing complex needs into clear program plans and recommendations

• Strong program management skills — setting goals, building project plans, managing delivery, mitigating risks, measuring outcomes, and reporting on impact

• Genuine passion for training, development, and technology-focused learning solutions

• Outstanding interpersonal and communication skills, with the ability to foster close collaboration across teams and leadership levels

• Curiosity and forward thinking, with a drive to continuously improve and simplify processes

• Experience designing or implementing AI-powered or GenAI learning platforms and tools

• Demonstrated success leading large, multi-functional projects in a complex, matrixed organization

• Experience working within or alongside Apple University, People Teams, or equivalent enterprise L&D functions

• Strong decision-making and prioritization skills, with experience managing sophisticated production schedules with competing dependencies

• Ability to build rapport, credibility, and influence across a large, matrixed organization without direct authority

• Excellent written and verbal communication skills, with meticulous attention to detail and the ability to communicate effectively with both technical and non-technical audiences

• Demonstrated integrity and respect for confidentiality in handling sensitive organizational information

• Passion for delivering an excellent employee and user experience that drives meaningful growth and development

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .