Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Join Team Amex and let's lead the way together.

Tock is part of the American Express global dining family. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Across all global dining, we serve over 17,000 restaurants globally.

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.

How will you make an impact in this role?

We’re looking for a passionate and skilled Manager - Product Manager, Payments to join the Tock Product team . In this role, you’ll own and shape the payments and transactions experience—how guests pay to book and dine, and how restaurants process payments through our platform.

This is an exciting opportunity for someone who’s deeply curious about emerging payments technology and eager to unlock new paid experiences for both restaurants and diners. You'll play a critical role in shaping how payments drive value across the Tock ecosystem.

Success in this role requires strong collaboration with Engineering, fellow Product Managers, and cross-functional teams across the broader Tock-Amex organization. You’ll join a high-energy team that thrives on iteration, values curiosity, and is committed to innovation—all in service of our mission: supporting the world’s best restaurants in delivering exceptional hospitality .

This role will be hybrid and can be based out of Chicago or NYC.

Minimum Qualifications:

• At least 3 years in a product management role, with prior experience in Fintech preferred

• Intellectually curious and passionate about the latest digital payments and online transactions technology

• Strong attention to detail and ability to manage large, complex projects across the entire product lifecycle from inception through to launch

• Grasp of technical concepts and comfort working closely with engineers

• Collaborative and hands-on approach that values diverse perspectives and helps uncover and address questions and assumptions

• Strong verbal and written communication skills, with the ability to synthesize complex concepts and bring others along with your thinking

• Self-motivated and share responsibility for the team’s success and progress

• You share our love of restaurants and dining out, and want to play a role in helping the dining industry continue to thrive

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Product

Primary Location: US-Illinois-Chicago

Other Locations: US-New York-New York

Schedule Full-time

Req ID: 25009244