Job Details

WW Channel Sales - Program Manager for AI/ML Program Deployment

Cupertino, California, United States

Sales and Business Development

Summary

Posted: Apr 16, 2025

Weekly Hours: 40

Role Number: 200598296

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Apple's WW Channel Sales Programs (CSP) organization focuses on developing and deploying worldwide sales programs and standard processes to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. With deep functional expertise in digital, physical, and people enablement spaces, our WW CSP team closely collaborates with many cross-functional groups at worldwide and regional levels.

We are seeking a Program Deployment Manager to lead the roll-out of a new generation of AI/ML tools to enhance customer experience and sales of our channel partners. The ideal candidate will possess a strong work ethic and the ability to prioritize effectively and work independently. Being self-disciplined and proactive is a must for this position as well as a passion for Apple, technology, operations, and the customer experience.

This position is located onsite in the posting location.

Description

• Support the AI/ML Program Manager in the development and implementation of a project delivery framework for Channel Strategy & Operations (CSO)’s Next Generation AI/ML programs

• Manage multiple program-specific work streams critical to success and lead end-to-end deployment plans for our Channel Next Generation AI/ML Programs, engaging cross functionally with the CSO Product team, CSO Programs team and Geo teams.

• Work cross functionally to deliver all vital program sell-ins with the geos and partners.

• Support the AI/ML Program Manager in all stages of the program (from earliest pilots to subsequent expansion waves) and lead select geo and partner related aspects of the Next Generation AI/ML Programs (e.g., geo requirements gathering, cross-functional partner alignment).

• Manage all geo-facing operations associated with deployment and adoption of the program, setting priorities with measurable objectives, monitor and report on process, progress, and results.

• Lead the roll out strategy and co-develop RTM, partner and POS expansion proposal with geo leads.

• Partner closely with Consumer Sales Enablement team on the staff training and communications plan - both delivering training sessions and driving staff engagement.

• Ensure leadership, as well as key partners, have consistent access to and understanding of progress, roadblocks, and reporting against key achievements and goals.

Minimum Qualifications

• Typically requires a minimum of 5 years of experience leading end-to-end projects related to retail staffing, training, engagement, and/or digital solutions programs

• Ability to identify roadblocks early and drive creative solutions to keep programs on track

• Mastery in partner engagement and communications across leadership and partner teams

• Experience in different modalities of training/engagement content delivery, including virtual, in-person and digital

• Familiarity with chatbot technology

• Experience designing and bringing programs to market from critical thinking to requirements, cross-functional engagement, sell-in and execution

• Solid track record meeting deadlines in a fast-paced environment

• Bachelor’s Degree required

Preferred Qualifications

• 3+ years of experience working in a geo highly preferred

• Program management experience focused on solutions that leverage AI/ML technology

• The highest level of ethics, values, integrity, and trust

• Master’s degree preferred

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.