Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

American Express Global Commercial Services (GCS) provides powerful backing and financial support to businesses of all sizes. The SME Managed Marketing Customer Marketing team supports Small and Medium Enterprise clients through targeted marketing to Corporate Program Administrators (PAs), who manage their company’s Corporate Card program.

Reporting to the Senior Manager of Corporate Program Administrator Marketing, the Sr. Analyst, Lifecycle Marketing will drive end-to-end marketing communications for Program Administrators at mid-sized client businesses. This role supports the full lifecycle, from onboarding through ongoing engagement, delivering campaigns across channels including email, site, direct mail, and events.

As a Senior Analyst, you will execute multi-channel campaigns that help Program Administrators effectively manage their Corporate Card programs. You will work across partners to move campaigns from concept to launch, ensure high-quality execution, and track performance. This role requires strong coordination, collaboration, attention to detail, and the ability to turn results into clear insights that improve future marketing efforts

Key Responsibilities

• Become a subject matter expert in the Middle Market segment and Program Administrator audience, representing their needs in campaign development

• Execute end-to-end campaign setup and deployment across marketing platforms, ensuring campaigns launch accurately and on schedule across channels including email, site, direct mail, and events

• Partner with cross-functional teams including product, brand, legal, compliance, channel partners, and agencies to bring campaigns to market

• Build and manage campaign timelines, coordinating stakeholders and keeping work on track from concept through launch

• Support lifecycle marketing programs from onboarding through ongoing engagement, ensuring a consistent and effective customer experience

• Analyze campaign performance and contribute to test-and-learn initiatives to improve engagement and marketing effectiveness

• Own monthly multi-channel reporting, synthesizing results into clear insights and actionable recommendations

• Develop presentations that communicate performance, insights, and recommendations to stakeholders

Manage third-party relationships, including coordinating deliverables and submitting materials for required oversight and approvals

Minimum Qualifications

• Bachelor’s degree required

• 2 years of experience in marketing, campaign execution, and project management

• Strong project management skills with the ability to manage multiple initiatives, timelines, and stakeholders

• High attention to detail with experience managing work through complex approval processes (e.g., legal, compliance, brand)

• Analytical mindset with experience interpreting marketing performance data, identifying insights and applying them to evolve marketing

• Strong communication skills, including experience building PowerPoint presentations and presenting insights to stakeholders

• Ability to operate independently, solve problems, and drive work forward in a fast-paced environment

Preferred Qualifications

• B2B Marketing experience, preferably in financial services

• Excel and PowerPoint proficiency

Qualifications

Salary Range: $78,000.00 to $124,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26004887