Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/Role Specific Information

Amex Digital Labs (ADL): ADL team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that applies new and emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.

• Product Enablement: This team focuses on balancing risk mitigation techniques, strong controls and thoughtful product build with our innovation agenda.

How will you make an impact in this role?

We are looking for an Undergraduate-level intern to support the Governance team on critical and innovative projects as a Product Enablement Associate Intern. The successful candidate will be responsible for a project contributing to Product Governance, Process Strategy and/or Product Operations for new and existing digital products.

• This person will join our team of problem solvers and strategic project managers, supporting launch of new products, features /functionality or experiences and/or process improvement to enable speed to market, while gaining invaluable experience and insight into Digital Innovation at Amex.

• The ideal candidate has an entrepreneurial mentality – whether that is building an app, side-hustle, or supporting your own business.

Minimum Qualifications

• Currently enrolled in a Bachelor’s degree program.

• Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027.

Preferred Qualifications

• Outstanding program management skills to lead end-to-end partnerships across key verticals – product development, engineering & technology, marketing, customer service, legal, compliance, information security, etc.

• Strong interpersonal, communication, collaboration and influencing skills.

• A self-starter with an ability to excel in a dynamic, constantly evolving or ambiguous environment.

• Demonstrated strategic and creative thinking to solve obstacles and develop winning solutions or recommendations.

• Curiosity about consumer behavior and digital trends across categories.

• Desire to work on dynamic, innovative and evolving initiatives in the digital, mobile and alternatives payments space.

Qualifications

Salary Range: $24.05 to $63.00 hourly sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Job: Campus

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25015246