Job Details

NSO Project Manager

Chicago, Illinois, United States

Corporate Functions

Summary

Posted: May 12, 2025

Role Number: 200603667

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The NSO and Retail projects team is a vital connection between Apple Retail Stores and Global Retail Support. As a project manager you are responsible for providing operational and retail expertise through a store’s lifecycle. This includes the daily support of several AMR markets, including management and delivery of new locations, existing store improvements, backstage operations, evergreen initiatives and future backstage strategies. Equal parts planners, leaders and problem solvers, the NSO project manager is focused on ensuring the best possible experience for our store teams and our Apple customers.

Description

The successful candidate will be able to work independently and as part of a larger cross-functional team, while demonstrating excellent interpersonal skills and ability to effectively interact and influence all levels in the organization.

IN THIS POSITION YOU WILL:

Be a key connector, communicator and advocate for the Apple retail stores. Daily support of several markets in AMR.

Lead assigned projects from inception to completion including new stores, existing store projects, retail initiatives and programs.

Foster and develop collaborative relationships with corporate partners, field teams, and vendors globally to ensure delivery of the best possible experience to Apple Retail customers.

Assess and analyze project to drive improvements and influence change from a process, cost, quality and communication perspective.

Support the ongoing assessment of the existing fleet and future investment strategy.

Support the business and Apple retail stores on standards, efficiencies, operations, design and initiatives related to the backstage environment.

Minimum Qualifications

• 5 years prior retail leadership experience and/ or 5 years of project management experience.

• Experience managing high performing teams in a dynamic environment.

• Ability to travel domestically and internationally required.

• Proficient in written and spoken English.

Preferred Qualifications

• A dynamic self starter who thrives in a fast paced, ambiguous environment with passion for retail excellence.

• Excellent decision quality with experience in planning and organizing.

• Strong verbal and written communication skills, with an eye for detail.

• Ability to influence, collaborate and develop business relationships with partners at all levels.

• An inspiring leader who can motivate and guide teams to success.

• Process-centric, with the ability to flex from high-level strategy to fine attention to detail.

• Demonstrated the ability to drive vision and purpose whilst delivering detailed execution seamlessly.

• Demonstrable success in managing multiple projects, priorities & people concurrently across many regions.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $120,500 and $230,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.