Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The VP of Loyalty & Premium Products Analytics will lead the analytics function for key parts of the US Consumer business, including the premium products portfolio, the Membership Rewards program, business development & partnerships and Resy. They will be responsible for uncovering insights that drive innovation, influence strategy, elevate customer experience, and identify opportunities to improve margins and monetize membership services. The incumbent will lead advanced analytics to assess customer behavior and engagement and make data a true competitive advantage for US Consumer.

Key Responsibilities:

• Partner cross-functionally across product management, risk, marketing, finance, enterprise data, and governance to shape and influence strategy

• Oversee and optimize a suite of reporting, external data sources, and analytics capabilities to enable business decision-making

• Build and oversee a high-performing analytics team

• Lead efforts to enable customer-level profitability analysis, targeting, segmentation, and experimentation frameworks

• Identify opportunities in white space and proactively generate new insight-driven ideas to unlock customer and business value

Qualifications:

• Proven leader of high-performing teams; known for inspiring, developing, and retaining top talent

• Strong track record of translating analytics into strategic recommendations and measurable business outcomes

• Ability to work in ambiguous, fast-paced environments with a bias toward action and innovation

• Exceptional strategic thinking, stakeholder influence, and business acumen

• Deep understanding of the credit card business and external landscape, including key revenue and risk drivers

• Experience influencing at the executive level and navigating complex, cross-functional organizations

• Expertise in advanced statistical analysis, modeling, and data manipulation tools

Qualifications

Salary Range: $176,750.00 to $282,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions,

Job: Executive

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25022017