Job Details

Job Information

Senior Associate- Cyber Security Operations & Assurance
AWM-1662-Senior Associate- Cyber Security Operations & Assurance
9/17/2025
9/22/2025
Negotiable
Permanent

Other Information

www.amex.com
Phoenix, AZ, 85067, USA
Phoenix
Arizona
United States
85067

Job Description

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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As part of Amex Technology Risk and Information Security, Third Party Security is responsible for driving cyber risk reduction at Amex third parties to minimize exposure or disruption across the Amex enterprise and external partners. Our organizational objective is to reduce third party risk while increasing the visibility of the program and subsequent controls.

The Amex Third Party Security Overwatch and Executive Escalations & Reporting Team is responsible for managing our third-party cyber health program across a large portfolio of third parties, as well as manage reporting and escalations to senior leaders across the Blue Box.

Primary Job Responsibilities

  • Support an evolving reporting framework, generates metrics on third party cyber risk, and delivers meaningful reports to leadership across Business units and market areas, risk management committees, and other internal stakeholders

  • Evaluates third party adherence to program and identify opportunities and best practices to influence alignment with risk appetite

  • Support development of training materials, process flows, and communication plans for socializing efforts to support execution of the Program across the organization

  • Support development of materials for executive audiences

  • Identify and drive opportunities for maturing the Amex third party cyber risk program

  • Support the evolution of key risk metrics to effectively measure third party cyber health across Business portfolios and thousands of Amex third parties

  • Support internal third party products including data management, validation, enhancement support, and support to stakeholders

  • Advises leadership and business partners on technical cyber risk as it relates to third parties

Qualifications & Required Skills

  • Proven success at driving thought-provoking strategic initiatives from vision to execution

  • Must be able to identify proactive opportunities for improvement & efficiencies and to articulate plans required to reach objectives

  • Experience with matrix organizations consisting of multi-functional teams and experience in driving complex, large-scale change efforts

  • Must pay strong attention to detail and demonstrate a natural disposition to diagnose issues, mediate differing opinions, and converge on solutions

  • Must have strong verbal and written communication skills, interpersonal collaborative skills, and the ability to communicate security and risk-related concepts to technical and non-technical audiences across various levels including executive leadership

  • Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions.

  • Must possess the ability to multitask, prioritize, and manage time effectively.

  • Understanding of the Amex Third Party environment and experience with the TPSO (Third Party Security Overwatch) program and reporting

  • Experience with Cyber Attack Surface Management solutions, specifically BitSight and Security Scorecard

  • Knowledge & understanding of cyber security threats, risks, and vulnerabilities.

  • Understanding of what information or assets are of value to threat actors and how organizations are breached.

  • Familiarity with industry standard control frameworks, security assurance auditing standards, best practices guidelines, and third-party regulatory requirements, such as ISO27001, NIST CSF, SSAE16/18, CSA, CIS Top 20, OWASP Top 10, FFIEC, etc.

Qualifications

Salary Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25015024

Other Details

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