Job Details

Job Information

AppleCare On-Device Quality Engineer
AWM-4758-AppleCare On-Device Quality Engineer
11/13/2025
11/18/2025
Negotiable
Permanent

Other Information

www.apple.com
Austin, TX, 78703, USA
Austin
Texas
United States
78703

Job Description

No Video Available
 

Weekly Hours: 40

Role Number: 200627979-0157

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Our team is looking for a Quality Engineer to join our AppleCare Product Ops team to support planning, crafting, scheduling, coordinating, and implementing tests for projects in the AppleCare On-Device channel.

Description

As a AppleCare On-Device Quality Engineer, you will be tasked with working along side project PMs, developers and testers across multiple teams and organizations to fanatically ensure high quality products for our business and customers while continuously improving testing practices.

Minimum Qualifications

  • BS degree in computer science or information management plus 3-5 years of related QA experience

  • 2+ years of hands-on experience in test case scripting and quality engineering

  • Proven track record of driving quality automation, building tools and QA testing

  • Experience testing on macOS, iOS (mobile apps)

  • Must have a solid understanding of SQA methodologies and practices

  • Prior experience with leading QA efforts across multi-functional projects/teams is mandatory

  • Excellent verbal and written communication skills to effectively interact with multiple customers

  • Solid experience working with remote teams situated in different time zones (onsite & o?shore teams)

  • Strong in analytical problem solving skills and looking beyond what’s obvious

  • Proven bug detection and regression skills

  • Hands-on development experience

Preferred Qualifications

  • Experience with business use-case testing, SAP tools use, quality plan creation, debugging tools usage including Charles, sysdiagnose, accessibility testing.

  • Cloud based technologies a plus.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Other Details

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