Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Commercial Services (“GCS”) division of American Express offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. GCS provides a suite of payment and lending products and solutions.

The US Small & Medium Enterprise (“SME”) team within GCS is focused on helping businesses with up to $300M in annual revenue grow, operate more efficiently, and navigate financial complexity. The team includes ~1000 colleagues across Sales, Expansion, Account Development, and a specialized Underwriting Advisory group, all working together to support acquisition, growth, and long-term customer success.

By addressing core business needs, such as managing day-to-day expenses, improving cash flow, enabling travel and cross-border transactions, and supporting access to financing, American Express provides solutions that help businesses streamline operations and unlock growth opportunities. The US SME Field Sales organization plays a key role in introducing new businesses to American Express by connecting businesses with the right solutions across Corporate and Small Business offerings.

As Vice President of US SME Middle Market Acquisition - Northeast, you will lead a team of ~30 Middle Market Acquisition colleagues dedicated to acquiring and growing new client-firms with revenues from $10M to $300M. This role requires up to 2 weeks per month of travel.

The Vice President of US SME Field Sales - Northeast, will be a key part of the US SME Middle Market Acquisition Leadership Team and share ownership in the team’s strategic priorities and performance while ensuring that the culture of compliance is part of everything the team does. The successful candidate will be a strong Sales/Expansion commercial leader and someone who can drive excellent, sustainable and compliant outcomes and results with exceptional interpersonal and communication skills and the ability to develop superior relationships with partners and clients, while cultivating a world-class team culture that is committed to our Blue Box values.

Key responsibilities include:

• Lead team of Middle Market Acquisition professionals who distribute GCS products to US SME clients (prospects and customers).

• Set priorities, coach, and lead team while engaging with key client contacts to drive New Sales from prospective clients, and Expansion / Cross-Sells from current clients.

• Manage and coach sales leaders and individual contributors.

• Support and affirm culture of compliance in US SME Middle Market Acquisition to ensure that all sales activities are performed with the highest level of integrity with a customer-first mindset.

• Make clear, principle-based decisions based on policies, procedures, and business plans.

• Meet business and performance targets based on US SME Regional Vice President scorecard, which ladder back to US SME business and performance goals (includes Booked Charge Volume, AP Automation Charge, GMNS referrals, targets, etc.).

• Execute Sales strategy and adapt plans and priorities to address resources and operational challenges.

• Develop a robust Colleague Experience strategy to meet the needs of the growth strategy and ensure high level of engagement and performance of the team; manage talent pipeline, diversity, hiring, and attracting talent to the team.

• Work with key partners to drive forward GCS Strategic Priorities

• Own designated champion areas within US SME Middle Market Acquisition to drive forward key US SME and GCS strategic priorities.

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Requirements:

• The ideal candidate will be a leader of the highest level of integrity.

• Demonstrated experience and track record of success working with and leading large commercial Sales teams.

• Experience in leading high-performing Sales teams with strong understanding of Sales team needs (i.e., controls and compliance, culture, etc.).

• Accomplished people leader with demonstrated ability to manage through change while creating followership and inspiring teams.

• Exceptional written and verbal communication skills with proven success with Sales organizations and cross-functional partners.

• Strong analytical skills and ability to manage and interpret data, particularly as it relates to critical sales performance and compliance metrics.

• Familiarity with Sales and Account Development systems and tools (i.e., ONE.force, C360, Cornerstone, Outreach) a plus.

• 7-10 years work experience.

• Candidate must reside in one of the following states:

• Northeast Region

• Open to colleagues in: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, Ohio, Indiana, Michigan

Qualifications

Salary Range: $176,750.00 to $282,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Executive

Primary Location: United States

Schedule Full-time

Req ID: 26005902