Job Details

Technical Program Manager, Payments & Commerce Analytics

Cary, North Carolina, United States

Software and Services

Summary

Posted: Sep 03, 2025

Role Number: 200618862-1435

Apple Services are an essential part of the Apple ecosystem, and Apple Pay is at the forefront of the digital payments revolution. The Payments and Commerce team is seeking a Technical Program Manager (TPM) to lead the strategy and execution of our analytics initiatives. This is not just about tracking metrics; it's about building the privacy-centric data foundation that enables us to understand and improve the services used by hundreds of millions of customers worldwide.

Our TPMs operate with a high degree of autonomy and influence, driving large-scale, deeply technical, and cross-functional initiatives. Here, you will be the critical link between our engineering teams, data scientists, product managers, and executive leadership, ensuring we can answer our most complex business questions while upholding Apple's unwavering commitment to user privacy. If you have a passion for building robust data systems at substantial scale and want to work on a product that is changing the way people transact, we want to hear from you.

Description

Define and drive the roadmap for our Payments and Commerce analytics initiatives. Be at the center of our data-informed decision-making process, ensuring our initiatives are built on a foundation of secure, reliable, and privacy-first data.

RESPONSIBILITIES INCLUDE:
Guide Payments & Commerce Analytics projects and operations to deliver world class insights and recommendations, project management leading practices and Apple technologies, in coordination with multiple collaborators across various teams.

Deeply understand customer, product and partner needs, supporting the design, sustainment and improvement of high quality data products.

Work closely with engineering teams and cross-functional partners (e.g., software, privacy, design) throughout data product lifecycles.

Partner with other strategic product managers within the organization to align initiatives across product lines and foster collaboration among various feature teams

Establish clear roadmaps and action plans for achieving goals while managing dependencies and resourcing efficiently.

Develop and maintain efficient communication channels both internally and externally.

Minimum Qualifications

• 3+ years experience as an engineering project/program/product manager, ideally focused in the payments software and data science space.

• 1+ years experience supporting development of products tied to user behaviors and e-commerce needs.

• Experience conducting quantitative data analysis and visualization, with a keen sense for data story telling.

• Ability to lead complex programs, break down challenges into manageable tasks, establish goals, track progress, and manage contingencies.

• Proven ability to effectively communicate with collaborators at all levels.

• Expertise in handling ambiguity, using critical thinking and sound judgment, with a committed approach.

Preferred Qualifications

• PMP , ACP , PRINCE2, SAFe, or CSM project management certifications.

• Payments industry, digital wallets, or large-scale e-commerce platforms.

• Privacy-preserving technologies (e.g., differential privacy).

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.