Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Our team sits within Global Commercial Services (GCS) Products and is committed to empower American Express’s agenda to expand commercial payments. The mission of B2B payment platforms is to deliver innovative, digital solutions that will make payment services more accessible, coordinated, and flexible for businesses around the world.

How will you make an impact in this role?

In this role, you will serve as a Manager, Digital Product Management for Virtual Card (VC) Capabilities, creating and bringing to market payments solutions. Collaboration is key for our team, and you will work closely with cross-functional partners to prioritize initiatives, deliver impactful features, and ensure alignment with business goals. 

The ideal candidate will have demonstrated experience in leading product development from concept to execution, delivering new and improved digital capabilities and user experiences, building roadmaps, providing data-driven insights, and thrive in a fast paced and ever-changing environment to bring these concepts to life.  

Key Responsibilities:

• Engage with Product Management to understand strategic vision for product growth, identifying OKRs and critical metrics of success

• Collaborate with Technologies to identify the business architecture and design for an efficient solution based on the common objectives

• Build a product development roadmap and align with the key partners on the achievements

• Identify and engage product owners of the capabilities and the platforms required to enable the E2E customer journeys and the experiences

• Collaborate with the Servicing and the Operations teams to document procedures for customer support and issue resolution

• Create features and user stories in rally, working with Program Managers, Scrum Masters and Engineers to prioritize and sequence them in a product backlog

• As integral part of the scrum team(s), participate in and drive scrum ceremonies

• Deliver solutions and drive vital process improvement initiatives

• Occasional domestic travel

Minimum Qualifications:

• 5 years of relevant experience as a product owner/manager or project lead

• Strong analytical and problem-solving skills, with experience using data to inform product decisions

• Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities

• Ability to engage and influence cross functional teams in a global organization

• Consistent record of accomplishment of defining the product constructs and delivering a product roadmap from inception through implementation with the customer first approach and defining process flows

• Experience working in a dynamic environment with consistent record of leading the shifting priorities

• Expertise in agile and the scaled agile methodologies to run the product development with the software engineering teams

• Phenomenal teammate, including ability to establish and maintain effective working relationships at all levels within the organization

• Ability to build and deliver executive-level communications, updates and reports to key team members and partners

• Bachelor’s degree

Preferred Qualifications:

• Master's degree in computer science, engineering or a similar field

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25008688