Job Details

Weekly Hours: 40

Role Number: 200654209-0836

Summary

The Apple Wallet, Payments, and Commerce Marketing Enablement & Operations team is seeking an experienced Program Manager to lead, strategize, and complete marketing initiatives in close collaboration with Product, Marketing, and Engineering teams.

Description

This role plays a critical part in acquiring and engaging customers across Apple Wallet offerings—within the Apple ecosystem and in partnership with external collaborators. As a key liaison with Marketing, the Program Manager will help bring initiatives to life through flawless execution, continuous optimization, and insightful performance analysis that informs future direction. A strong emphasis is placed on driving impactful results while delivering an exceptional customer experience.

This position is responsible for advancing our in-app and email marketing initiatives while enhancing process efficiency in marketing operations and campaign management to support scalable growth. Working closely with Marketing leads, Data Science & Analytics, and other Operations teams, the Program Manager will drive performance against key forecasts and find opportunities for continuous improvement across the organization.

Minimum Qualifications

• Minimum of 8 years of project management, marketing or equivalent experience with in-app and email marketing with fundamental technical proficiencies that allow for coordinating between technical and business teams.

• Strong attention to detail, highly organized, and proficient with documentation.

• Strong business and marketing acumen, ability to distill complex ideas into concise business updates.

• Experience using marketing automation tools and ability to work with engineering teams to develop new automated workflows.

• Effective presentation, oral and written business communication skills with various audiences and organizational levels.

• Strong collaborator who can articulate business priorities/needs and develop positive relationships cross-functionally.

• Ability to quickly respond to changes in project timing, scope, & deliverables.

• Experience facilitating cross-functional sharing while having the acumen to clearly communicate actions and next steps to peers and leadership.

Preferred Qualifications

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .