Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Global Commercial Services is a core operating group within American Express and has delivered robust growth over the past decade. GCS serves small, medium, and large business clients and helps them manage their cash flows and increase their profitability through a variety of products.

The Vice President role is within the Global Commercial Services Credit Risk Management team reporting into the VP of Commercial Customer & Limit Management. The selected candidate will lead a team of experienced risk professionals responsible for managing Collections for all US Commercial portfolios – SBS, BLOC and Corp including High Balance Collections.

Key Responsibilities

• Drive excellence in core Collections controls, capabilities and strategies across all Commercial portfolios, building consistency across customer, obligor and x-product

• Enhance the High Balance(HB) Collections framework, driving cross-functional and cross-strategy alignment and ensuring that HB strategies are proactive and dynamic

• Manage and drive innovation in collections strategies given the charge and lend convergence and changes in the collections composition

• Leverage obligor level internal & external data to effectively manage exposure

• Closely collaborate with key partners and stakeholders to drive the next level of collections strategies with new tools and capabilities in the horizon

• Ensure operational excellence and compliance with regulatory, audit and oversight requirements

• Continuously monitor portfolio performance and effectively partner with credit servicing, decision science and other teams to enhance the credit controls as needed

• Lead, engage, and inspire a team of high performing risk management professionals

Qualifications

• Seasoned risk management professional with experience in managing credit risk of commercial portfolios

• Strong leadership traits including ability to: define a compelling vision & strategy, communicate with clarity, motivate, and guide experienced risk professionals, collaborate with multiple stakeholders at various band levels, make quick and effective decisions and deliver large scale complex projects

• Ability to provide structure in ambiguity, excel in a dynamic and complex environment, and deliver under tight deadlines.

• Logical and analytical thinking, intellectual curiosity, and an innovative approach to solving business problems

• Ability to get into details, and yet be able to step back to take decisions with a long-term enterprise view and customer-first mindset.

• Growth mindset with the ability to embrace challenges, take risks and learn from mistakes

• Bachelor’s degree in Business, Finance, or a related field with 5 or more years of experience in credit risk management. Advanced degree in a quantitative field and/or MBA with analytical experience preferred

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Qualifications

Salary Range: $176,750.00 to $282,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Executive

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26000827