Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Account Takeover, Banking Products Team, within the Global Fraud Risk Management (FRM)

Organization is responsible for balancing Account Take Over (ATO) fraud losses with customer

experience at each touchpoint across the lifecycle for our customers

Job Responsibilities

• Develop and execute strategies to mitigate account takeover fraud, leveraging advanced analytics tools and technology to detect and prevent fraudulent activities effectively

• Identify and prioritize key capabilities required to combat account takeover fraud, including fraud detection algorithms, authentication methods, and customer education initiatives in collaboration with money movement and servicing teams

• Conduct ongoing risk assessments to identify emerging threats and vulnerabilities related to account takeover fraud.

• Implement robust monitoring mechanisms to detect suspicious activities and patterns in real-time, enabling prompt intervention and response

• Work collaboratively with cross-functional teams, including product development, cybersecurity, compliance, legal, and customer support, to ensure a holistic approach to fraud risk management. Foster a culture of collaboration and information sharing to enhance the effectiveness of fraud prevention efforts

Minimum Qualifications

• 3 years of experience in Risk Management or an educational degree in Business Analytics, Engineering, Mathematics, Statistics, Economics, Business Analytics or related fields is strongly desired

• Ability to leverage data and analytical insights to mitigate losses while balancing customer experience

• Ability to design and develop fraud solutions using SQL, Python or other programming languages

• Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment

• Proven track record of working proactively and independently to solve problems and drive results

• Strong presentation skills to convey data and fraud insights to different stakeholders

• Strong project management and communication skills to work effectively in a team environment

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Risk

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25021529