Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/Role Specific Information

US Consumer Services (USCS): This team is responsible for American Express’ suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and outstanding marketing programs. The team’s strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting our Card Members to what they love.

How will you make an impact in this role?

The specific job responsibilities will depend on the team you are selected to work on for a summer internship role. Broadly the role may entail some of the below responsibilities:

• Assist team in management of product and marketing strategy.

• Analyze data and propose growth opportunities to help businesses improve performance and drive growth.

• Understand how our business functions and how it might best be served using new and emerging digital products and/or services.

• Build and track performance indicators to better understand customer behavior.

• Develop cost-benefit analyses to determine feasibility of new opportunities.

• Develop relationships with a variety of internal and external partners.

• Share and leverage best practices and provide consultancy to team.

• Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure effectiveness.

• Find innovative ways to improve the customer experience.

Minimum Qualifications

• Currently enrolled in a Bachelor’s degree program.

• Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027.

Preferred Qualifications

• Passion for customer marketing, product management, payments innovation, travel and dining industries and new technology trends.

• Ability to conceptualize and sell ideas.

• Independent thinker who’s organized, has excellent attention to detail, and can multi-task.

• Strong analytical, problem-solving/quantitative skills.

• Willing to take risks and share fresh perspectives.

• Be proficient with analytical and presentation tools, including Excel and PowerPoint.

• Excellent written and verbal communication skills.

Qualifications

Salary Range: $24.05 to $63.00 hourly sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for

you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive

personally and professionally:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counselling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Campus

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25015554