Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This position will play a critical role within the Line of Business Compliance (LOBCO) organization supporting the Amex Digital Labs portfolio, an enterprise-wide innovation engine for the company that originates, incubates, and manages products/platforms that are essential to customers’ daily lives. The portfolio includes emerging technologies such as digital payments, digital wallets, AI-powered solutions, Web3 and crypto, and digital membership experiences, with a focus on new product development.

As a LOBCO, the successful candidate will support the LOBCO team in building and overseeing an effective framework for compliance with applicable laws and regulations. In addition to supporting an effective compliance risk management oversight program for the Digital Labs business unit, this position will provide advisory risk management to promote safe and scalable innovation. This is a highly visible and strategic position with regular senior leader interaction.

Responsibilities:

• Serve as compliance subject matter expert in consumer protection, privacy and emerging A.I., Web3 and crypto regulations.

• Support new initiatives through the New Product Approval (NPA) process with a strong analytical focus on controls, testing, and ongoing monitoring to implement effective processes.

• Develop and maintain strong working relationships with business colleagues and internal stakeholders (e.g. other Global Risk and Compliance colleagues, General Counsel Office, Control Management, Independent Compliance Testing, Privacy, Internal Audit Group

• Support an effective Compliance program including Compliance Risk Assessment (CRA) and Regulatory Change Management (RCM) and contribute to the Business Unit Compliance Assessments (BUCA) and Annual Compliance Plan (ACP).

• Provide effective challenges throughout the Issue Management process to support timely closure of milestones and appropriate resolution of compliance gaps in business systems and processes.

• Review customer-facing materials (marketing, servicing, user journeys) to effectively mitigate compliance risk.

• Support regulatory examinations and internal/external audits as necessary.

Minimum Qualifications:

• Ability to research, assess, and determine regulatory impact to business initiatives, and influence decisions accordingly.

• Demonstrated knowledge of U.S. consumer protection laws and regulations

• Strong understanding of digital and mobile products & platforms.

• Strong project management skills, ability to manage multiple priorities simultaneously.

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.

• Strong creativity and collaborative skills and experience leading and working in a matrixed and agile environment and on cross-functional teams.

• Excellent verbal and written communication skills.

• Proactive, results-oriented, and self-driven

• Prior banking, compliance, legal or risk work experience.

• Bachelor’s degree required

Preferred Qualifications:

• Exposure to emerging regulatory AI and crypto guidance and supervisory opinions.

• Experience with AI products, Web3 products and/or crypto wallets

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-North Carolina-Charlotte, US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise

Schedule Full-time

Req ID: 26001938