Job Details

Manager, Global Internal Engagement

Austin, Texas, United States

Corporate Functions

Summary

Posted: Aug 05, 2025

Role Number: 200614967-0157

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

The worldwide Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values.

Work collaboratively with the broader Global Retail Support (GRS) team to design and deliver only at Apple experiences for our teams, crafting curated experiences and impactful content out of a deep understanding of the needs of our customers.

Description

This position will play a pivotal role in enhancing the employee experience by leading the teams that design, evaluate and execute strategies that foster a positive, inclusive, and high-performance work culture. The role requires strong interpersonal skills, a deep understanding of organizational behavior, and a passion for Retail and leading teams.

• Attract, develop and retain high performing talent of Engagement Program Managers.

• Apply thought leadership to drive the design, development, implementation and management of internal engagement initiatives that align with Apple Retail priorities.

• Develop strategic project proposals and return on investment ideas that transform employee experiences and performance.

• Manage complex global projects to major timeline turning points.

• Influence decisions through collaboration, leadership, and a customer-focused approach.

• Establish productive relationships with field teams, Global Retail Support, and Apple partners globally.

• Excel in an ambiguous, fast-paced environment operating at both strategic and tactical levels.

Minimum Qualifications

• 10+ years of Project Management experience with at least 5 years leading communication or learning and development programs

• 3-5+ years managing a project management teams with experience in building and developing a diverse team of passionate individual contributors.

Preferred Qualifications

• BA/BS in Marketing, Learning experience Deign, Corporate Communications, Public Relations, Editorial Writing or related field preferred.

• Experience leading programs at a global level, with considerations to local nuance and regulatory requirements

• Strong business discernment needed to drive trade off decisions across senior partners and the impact to commercial outcomes.

• Experience translating business concepts into a strategic roadmap and excellent delivery track record, with the ability to build multi-year program roadmaps.

• Ability to lead and navigate organizational change, implementing new insights and/or business process changes effectively within the Apple culture

• Outstanding organizational, documentation, and communication skills, with experience presenting to and influencing senior executives

• Knowledge of industry leading professional practices for learning and development and communication strategies, preferably in a Retail environment

• Demonstrated ability to analyze data and information, identify trends and problem statements, build innovative solutions and strategies, drive implementation and execution, and iterate. Show an intellectual curiosity to identify continuous improvement opportunities.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.