Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.

How will you make an impact in this role?

The Senior Manager, Amex Offers Partnerships role sits within the Amex Offers Digital Media team. The role will report to the Director, Global Product & Partnerships and will be focused on setting the strategy, conducting business development and managing relationships for Amex Offers Partners. He/She will own the short and long-term strategy for Third Party Content Partnerships globally and will run the day-to-day management of the US partnerships including establishing and/or renegotiating contracts, monitoring performance of the partners, product enhancements, integration and uplifts and identifying opportunities for MFV growth and increased efficiencies. As the lead for these partnerships, he/she will work closely with the Amex Offers Sales and Sourcing team, product development teams, engineering and analytics to identify, assess and execute against the partnership to deliver success.

Key Responsibilities:

• Strategy: Evaluate the Offers landscape (internally and externally) and create and own short, medium and long-term strategies that will help us achieve our goals.

• Business Development: conduct partner outreach and identify new Partner opportunities that align with our strategy

• Relationship Management: Lead day-to-day management of US Partners; identify merchant offer opportunities, assess performance and work with finance on monthly invoicing and reconciliation processes.

• Business lead for partner integrations: work with product and engineering to resolve technical issues and assess new capabilities for partners.

• Partner Management: develop relationships with external partners and identify growth opportunities that align with the partner and Amex goals.

• Own contract negotiations and re-contracting: partner with legal and internal stakeholders during contract discussions

• Oversight and excellence: manage internal reviews and required approvals for external partnerships

• Metrics of Success: defining, tracking and socializing metrics of success

Minimum Qualifications:

• A proven track record of managing complex partnerships and long-term projects

• Experience working in business development

• Ability to influence and manage cross-functional partners to drive a project to completion

• Strong project management, analytical and presentation skills.

• Strong organizational skills and the ability to ingest multiple viewpoints and determine and appropriate go-forward plan.

• Strong quantitative skills that enable the analysis of KPIs and generation of actionable recommendations with measurable value.

• Experience negotiating contracts or deal terms.

• Proven ability to adjust quickly to shifting priorities and manage through ambiguity and rapid change.

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25016833