Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/Role Specific Info  

The Product Management internship at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world’s top brands! We seek a thought-leader and a problem-solver who can blend business, technical, and industry standard methodologies – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s experiences. 

Our 10-week Summer Internship Program runs from June to August. This program will provide you with real, on-the-job work experience; giving you the skills and experience to help you accelerate in your studies and future career!  

How will you make an impact in this role?  

• Be responsible for the development and execution of new and emerging products, services and/or technology platforms, following a User Centered Design approach 

• Manage projects from concept through production partnering with the necessary teams to shape a rich and engaging customer experience 

• Be a hard-working advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process 

• Assist in the Agile product development process including writing user stories, defining support documents, and conducting usability testing 

• Collaborate with internal and external partners as part of a cross-functional team 

Minimum Qualifications  

• Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027

• Currently enrolled in full-time Bachelor’s degree program

*Preferred Qualifications *  

• Proven interest in technologies and customer-driven design

• Willing to take risks, experiment, and share fresh perspectives

• Strong analytical/quantitative and problem-solving skills with the ability to distill complex concepts or problems.

• Independent thinker with intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.

• Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.

• Strong project management skills, communication skills, and attention to detail.

• Excellent written and verbal communication skills with ability to present ideas clearly and concisely.

• Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.

• Comfort with challenging the status quo and driving continuous process improvement

• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint. 

• Research skills—such as gathering data, synthesizing insights, and communicating findings—to support product and experience design initiatives.

Qualifications

Salary Range: $24.05 to $63.00 hourly sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counselling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Campus

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25014605