Job Details

Job Information

Manager, Benefits
AWM-7526-Manager, Benefits
1/9/2026
1/14/2026
Negotiable
Permanent

Other Information

www.amex.com
New York, NY, 10176, USA
New York
New York
United States
10176

Job Description

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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Manager, Benefits will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). This person is a key contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance employee benefits and policy offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading strategic and complex benefits programs.

Responsibilities:

  • The Benefits Manager will be responsible for overseeing strategic projects for the benefits team within the organization, including leave of absence and policy strategy

  • Serve as key contributor to manage and execute on a range of complex initiatives and projects

  • Co-create health and well-being plan design and strategy, including health and welfare benefits, prescription drug plan, and leave of absence

  • Evaluate benefits data to develop insights, make recommendations, create solutions and drive continuous improvement with measurable outcomes; develop regular reports on program status and results

  • Project lead for various benefits to lead the team through all phases of design, development, communication, and implementation, ensuring key milestones are achieved on target

  • Act as a center of expertise for team members, stakeholders and other colleagues across regarding benefit programs and practices

  • Remain knowledgeable and up-to-date regarding relevant regulations and market trends

  • Stay current with industry best practices and legislative changes to ensure programs are effective and compliant

  • Partner with internal stakeholders, such as CEG (Human Resources), legal, operations and management, and external partners; create strong relationships to support the successful review and implementation of programs

Minimum Qualifications:

  • Minimum of 5 years’ industry experience in corporate benefits and/or benefits consulting, including benefits strategy, policy management, financial management and vendor oversight

  • Bachelor’s degree in Human Resources discipline or strong background in strategic benefits leadership

  • Proven project management expertise and a demonstrated ability to manage priorities effectively while driving results

  • Strong understanding of the key drivers of benefit plan design development and program changes in current market environment

  • Experience managing health and welfare, well-being and retirement benefits, including strategy, program delivery and vendor management

  • Experience managing pharmacy benefits, including coalition partnerships, strategy, and vendor management

  • Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans

  • Ability to handle escalations and resolve issues in a timely and effective manner

  • Sound judgement in safeguarding confidential and sensitive information

  • Strong background in process improvement, operations, legislation, and vendor management

  • Significant experience in project management, with superior organization and planning skills and keen attention to detail

  • Ability to work independently and collaboratively to identify and pursue strategic business objectives

  • Excellent communication and presentation skills including technology tools such as Excel and PowerPoint

  • This role is hybrid and required to be based out of the New York office

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Human Resources

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26000147

Other Details

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