Job Details

Job Information

Senior Associate -Delivery Manager
AWM-8569-Senior Associate -Delivery Manager
9/21/2025
9/26/2025
Negotiable
Permanent

Other Information

www.amex.com
Phoenix, AZ, 85067, USA
Phoenix
Arizona
United States
85067

Job Description

No Video Available
 

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for managing initiatives/projects within Finance portfolio. Detailed responsibilities include:

  • Leads the planning, execution, and delivery of complex technology projects, ensuring alignment with project goals and objectives

  • Drives program / cross platform / trains of trains product delivery demonstrating servant leadership coupled with technical expertise across domains and the corresponding business domain knowledge

  • Partners with LPM, Product and Engineering owners for early engagement and prioritization process.

  • Drives Pre-Program Increment (PI) planning meetings with leadership, product management, delivery teams and Business Partners.

  • Partner in the Delivery, Solutioning and Refinement processes to ensure product readiness.

  • Ensures dependency alignment for the teams & trains across organization & external partners (where applicable)

  • Assist with prioritization via experience regarding cross platform technology delivery and using methodologies such as economic decision making.

  • Collaborates with Delivery Managers, Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies

  • Identify and manage gaps, raise blockers, handle issues, risks, and opportunities across Agile teams and trains via RAID log and other artifacts

  • Identifies potential risks and develops mitigation strategies to minimize their impact on project delivery, monitoring and reporting on risk status, ensuring timely resolution of any issues that arise

  • Manage Rally process (Capabilities, features, stories, acceptance criteria process)

  • Share executive project updates to executive leadership on a regular basis

  • Facilitate solution technical alignment discussions

  • Raise blockers, handle risks, manage team capacity needs.

  • Manage Rally and Jira boards.

Minimum Qualifications

  • 8 years of experience working as a Project Manager preferably working on complex, enterprise level platforms

  • Deep experience with teams working in Agile. SAFe (Scaled Agile Frameworks) a plus

  • Experience running Pre PI and PI Planning sessions, Scrum of Scrum, ART Sync and other PI ceremonies

  • Strong attention to detail

  • Loves working in an entrepreneurial environment that is lean, fast paced, and dynamic.

  • A strong “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.

  • Ability to lead through influence

  • Excellent written and verbal communication skills

  • Ability to quickly create relationships and build trust with internal and external collaborators

Preferred Qualifications

  • In-depth knowledge and experience with Rally and Confluence

  • Bachelors or Masters degree in Computer Science, Computer Engineering, or other technical discipline

  • Prior FinTech (Fed), Regulatory, Compliance, Treasury or Controllership experience a must

  • Prior Amex experience a plus

  • Experience with Rally

  • Additional Agile/SAFe certifications a plus

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25017529

Other Details

No Video Available
--

About Organization

 
About Organization