Job Details

Job Information

Manager - Technology Risk & Control
AWM-8840-Manager - Technology Risk & Control
7/25/2025
7/30/2025
Negotiable
Permanent

Other Information

www.amex.com
Phoenix, AZ, 85067, USA
Phoenix
Arizona
United States
85067

Job Description

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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a Manager, Technology Risk & Control in the Technology Resilience team you will be responsible for identifying, assessing, and mitigating risks associated with the firm's technology infrastructure and operations. This includes developing risk management strategies, implementing controls, and ensuring compliance with regulatory requirements to protect the organization's assets and data.

  • Oversees the management and integration of several projects simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources and adhere to program timelines and budgets

  • Directs and oversees risk assessments to determine the residual risk within the organization's technology environments, ensuring all areas are evaluated for non-compliance

  • Manages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting

  • Oversees the development and implementation of strategic mitigation strategies to address identified risks, ensuring robust protection of the organization's technology infrastructure

  • Oversees continuous monitoring of technology environments to detect, analyze, and respond to emerging threats in real-time, utilizing advanced threat detection tools and techniques to ensure prompt and effective incident response

  • Provides a balanced approach to risk-taking, ensuring alignment with the organization's overall risk appetite and compliance standards, while adhering to regulatory requirements and industry best practices

  • Supervises the development and maintenance of comprehensive risk management frameworks and documentation, ensuring that all risk management activities are standardized, documented, and consistently applied across the organization

  • Prepares and presents detailed risk management reports and documentation to senior leadership and stakeholders, providing clear and accurate records of risk assessments, mitigation actions, and compliance status

Qualifications

Annual Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25013259

Other Details

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