Job Details

Weekly Hours: 40

Role Number: 200628049-2447

Summary

AMR Logistics Operations is a fast-moving and dynamic environment where flexibility and adaptability are key attributes required for success. The Americas Distribution Center Operations Regional Supplier Manager will be customer-focused, process-minded, and passionate for excellence. The Regional Supplier Manager will be the on-site liaison between Apple and the 3PL at the distribution center. The candidate must be able to achieve predetermined targets and demonstrate personal initiative with a focus on driving superior customer service and process efficiency. Additionally, the candidate must have a laser focus on supporting the critical tactical and strategic initiatives, including Customer Delight, Process Excellence (Precision), Cost Leadership, and Continuous Improvement. This role requires strong business acumen, people skills, service provider leadership, and innovative process improvement skills to drive customer satisfaction in delivery management and order fulfillment. Also, leadership skills are highly desired to inspire exceptional performance and facilitate an energetic environment leading to results that deliver a consistent, excellent experience for team members and customers. Note that due to the tactical nature of the role, ability to respond to text/email after hours and weekends is required on a frequent basis. New product introductions require extended support on a seasonal basis.

Description

Oversight of supplier performance in support of Apple Americas Distribution
Manage and maintain a strong working relationship with external partners in support of Apple Americas distribution as the Apple stakeholder on-site at the DC
Drive site execution of Apple established KPIs
Will identify logistics areas for process improvement and cost savings to ensure expectations are met
Achieve inventory control objectives through strategic implementation
Tactical support of critical delivery events such as New Product Introduction, Quarter-end, and Black Friday while working with seasonality in volumes and workload
Ability to own strategic initiatives in addition to day-to-day tactical operations
Provide analytical support for projects, key performance indicators, and capital planning
Track and approve site expenses, including special service requests
Give direction to the site to support green initiatives to reduce Apple's carbon footprint
Collaborate with associates to improve efficiency, productivity, and processes

Minimum Qualifications

• Industrial Engineering, Supply Chain, Business, BS/BA degree required

• At least 7+ years of experience in distribution/logistics/manufacturing

• Robust understanding of supply chain dynamics and literate in warehouse management systems

• Experience in a fast-moving industry (high tech, customer electronics)

• Ability to maintain poise and a positive attitude in a challenging, fast-paced, rapidly changing environment

• Strong Excel/Tableau & analytical skills

• Strong project management & leadership skills with an understanding of lean principles in operations management

• Strong work ethic with a high degree of flexibility

• Excellent written and verbal communication skills

• Ability to work cross-functionally in a dynamic environment; team player

• Comfort with ambiguity

• Ability to prioritize and multi-task effectively

Preferred Qualifications

• Experience with SAP preferred, and understanding of basic inventory controls

• Implementation experience with warehouse automation (Autonomous vehicles/robotics/etc.) and/or strong working knowledge of latest market trends

• MS/MBA preferred

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .