Job Details

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express’ Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.?

The B2B Solutions Product Management team is part of the broader Corporate and B2B Solutions Product Management team within GCS Products. As our customers are changing the way they work and pay, we are evolving with them by developing flexible B2B payment constructs and automated payment solutions that seamlessly coordinate into customer ecosystems. The B2B Solutions team is focused on providing flexible and digital financing solutions, value propositions, and go-to-market plans that address all customer segments.? This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.

As such, the Senior Manager, B2B Product Management & Strategy, will play a critical role to lead the next phase of innovation and growth across the B2B ecosystem, partnering with teams across Corporate and B2B Product Management and the broader organization to drive portfolio growth objectives. This is an opportunity for a driven, independent and customer-centric individual who wants to use their expertise in product strategy to drive best in class payment offerings and user experiences. ?

Key Roles and Responsibilities include:

• Articulate the overall B2B near and medium-term strategy to optimize performance and growth potential across payment capabilities and digital solutions; Develop presentations for various internal and external leadership audiences

• Socialize the strategy to elevate awareness and excitement for B2B more broadly across the organization; Partner with Field and Marketing to create and distribute a B2B value story inclusive of our core and emerging solutions

• Partner with Field and analytics teams to drive conversion of a unified client pipeline across B2B solutions suite

• Serve as program management office for key strategic initiatives – creating standardized processes for project updates, go-to-market activities, and customer feedback collection

• Support development of long-term business/financial plans and annual investment plans; Ensure B2B product roadmaps support the short and medium-term strategies

Minimum Qualifications:

• Experience and track record of delivering results in a previous product management, strategy, or management consulting role

• Excellent visual and verbal communication skills, ?with comfort presenting to senior audiences

• Highly organized – great at documenting learnings? and synthesizing complex inputs into clear recommendations

• Entrepreneurial spirit, thrives in fast-paced environment with a bias for action, gets stuff done

• Ability to effectively connect the dots across initiative owners and stakeholder groups, considering multiple points of view to present accurate results and updates

• Positive, flexible and proactive attitude

• Bachelor's degree required

Preferred Qualifications:

• Master's degree

• Knowledge of B2B Payments, procure-to-pay solutions, and broader trends in the rapidly evolving commercial payments space

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25005929