Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Oversees and mentors a team of Cybersecurity Engineering & Architecture colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individual colleagues and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards

• Provides direct leadership and coaching to Cybersecurity Engineering & Architecture teams, supporting training and development of best practices

• Develops and leads comprehensive service implementation plans to address identified issues, ensuring global fixes and thorough reporting on resolutions

• Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent Cyber Security issues efficiently

• Provides technical escalation support during EMIM bridges, conducting in-depth analysis and diagnostics to identify root causes and implement effective solutions

• Manages resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals

• Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development

• Leads the development and deployment of security architectures, including zero-trust models, micro-segmentation, and advanced encryption techniques

• Monitors and ensures the quality, compliance, and performance of security network solutions, implementing rigorous standards and leveraging industry-leading best practices

• Establishes and maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise-wide transparency, consistency, and alignment with cutting-edge data standards

• Monitors and ensures the quality, compliance, and performance of cybersecurity solutions through conducting regular audits and assessments to ensure adherence to standards such as ISO 27001, NIST, and PCI-DSS

• Implements robust logging and monitoring solutions to provide visibility into security events and incidents

• Assesses the potential impacts of emerging cybersecurity trends, threats, and technologies, and recommends improvements to ensure the organization remains compliant and secure

• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Minimum Qualifications

• Experience in cybersecurity and / or information security

• Experience in overseeing multiple cybersecurity engineering teams, providing strategic direction and leadership

• Experience with SIEM (Security Information and Event Management) tools such as Splunk, ArcSight, or QRadar

• Experience with IDS/IPS (Intrusion Detection Systems/Intrusion Prevention Systems)

• Experience with incident response tools such as Wireshark or Sysinternals and forensic investigation tools and techniques

• Experience with security tools such as firewalls (e.g., Palo Alto, Cisco ASA), intrusion detection systems (e.g., Snort, Suricata), and antivirus software (e.g., Symantec, McAfee)

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred

• Knowledge of regulatory compliance and security standards

• Knowledge of Application Development & Security

• Knowledge of Data Engineering

• Knowledge of Cloud Security Management

• Knowledge of Data Privacy & Protection (DPP, GDPR)

• Knowledge of Data Security Management

• Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks

• Knowledge of network protocols (e.g., TCP/IP, DNS, HTTP) and security fundamentals

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Other Locations: US-New York-New York, US-Georgia-Atlanta

Schedule Full-time

Req ID: 26005960