Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Colleague Experience Group (CEG) is committed to providing the best colleague experience to fuel growth. We are focused on attracting, developing, and engaging great talent and ensuring all of Team Amex has the benefits, resources, and support they need to be and deliver their best.

As part of CEG, Talent Acquisition (TA) sources and hires top talent for American Express around the world. The function supports early career, experienced, and executive hiring, as well as our New to Blue onboarding experience.

We are seeking a strategic and execution-focused Senior Project Manager to lead high-impact initiatives across Talent Acquisition in support of the Colleague Experience Group strategy and evolving business needs. This role will drive the delivery of enterprise talent priorities by connecting strategy to execution across TA programs and partnerships. As an initial focus, this leader will oversee a critical enterprise project to evolve Workforce Talent Planning—ensuring the organization builds and sustains the skills needed for future growth. The ideal candidate brings strong program leadership, stakeholder influence, and the ability to translate strategy into scalable talent solutions.

Key Responsibilities:

• Lead end-to-end project management for strategic TA initiatives, with an initial focus on advancing Workforce Talent Planning capabilities.

• Partner with senior stakeholders cross-functionally to align project planning with long-term enterprise priorities.

• Establish project governance, milestones, success metrics, and reporting to ensure transparency and accountability.

• Identify risks, dependencies, and opportunities, proactively driving solutions to maintain momentum and impact.

• Drive the execution of critical projects via tracking progress, escalating any issues, presenting and aligning solutions, and acting at pace.

• Create compelling presentations and communications that clearly articulate strategy, progress.

Required Qualifications:

• 5 years of project or program experience, within HR, Talent Acquisition, or workforce strategy.

• Proven ability to manage complex, cross-functional initiatives from concept through execution.

• Strong stakeholder management and influencing skills, including experience working with senior leaders.

• Demonstrated ability to translate strategic objectives into structured plans, deliverables, and measurable outcomes.

• Experience with workforce planning, talent strategy, or skills-based initiatives.

• Exceptional communication skills with the ability to synthesize insights into clear, compelling narratives.

• Strong analytical and problem-solving skills with a data-driven mindset.

• Advanced proficiency in Microsoft Office Suite, including PowerPoint (executive-level presentations), Excel (data analysis, pivot tables, modeling), Word (documentation), and SharePoint (collaboration and project coordination.

Preferred Qualifications:

• Experience within a Talent Acquisition Center of Excellence or similar strategic function.

• Familiarity with skills-based workforce planning, talent intelligence, or labor market analytics.

• Experience with Oracle Fusion and Oracle Recruiting Cloud.

• Experience building or scaling talent products, frameworks, or operating models.

• PMP, Agile, or other project management certification.

• Ability to operate effectively in a fast-paced, evolving environment with a high degree of ambiguity.

• Exposure to emerging skill domains such as AI/ML, digital product management, or risk and compliance.

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Human Resources

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 26005953