Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance & Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.

Key Responsibilities:

Regulatory Change Leadership

• Oversee a global Compliance program team responsible for Regulatory Change Management standards and program maintenance to drive compliance with laws, rules and regulations applicable to American Express products, services, and legal entities.

• Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles with appropriate categorization.

• Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.

• Execute effective challenge to ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.

Laws, Rules, and Regulations Library Management

• Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.

• Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.

• Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.

• Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.

People and Program Leadership

• Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.

• Ensure training and development programs are in place to upskill team members in regulatory change management best practices and legal inventory management.

Stakeholder Engagement and Communication

• Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.

• Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.

Qualifications:

• Bachelor’s degree in law, Compliance, Business, or a related field required, JD or master’s degree preferred.

• 10 years of overall experience in regulatory compliance risk management with a minimum of 5 years’ experience managing Regulatory Change Management.

• Demonstrated understanding of relevant general laws, regulations and standards (e.g., Heightened Standards, FRB LFI, UK SMR) affecting risk management of large banks, so risk practices comply with overall regulatory frameworks and expectations.

• Professional regulatory compliance certification required.

• Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.

Skills:

• Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.

• Proven success at shaping decisions and perspectives by persuading stakeholders, managing relationships and securing buy-in for initiatives.

• Strategic thinking and a proactive approach to regulatory change and legal inventory management.

• Strong project management and organizational skills with a track record of successful regulatory change implementations.

• Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).

• Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.

• Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Utah-Salt Lake City, US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 25009333