Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation & execution; and developing best-in-class products & processes which modernize the end-to-end marketing ecosystem. Each year, ECMX helps its business and marketing partners across the enterprise launch more than 28,000 marketing campaigns worldwide.

The Marketing Compliance Review (MCR) team within ECMX is responsible for consulting with marketing content creators, helping them develop effective and compliant communications and reviewing and approving these communications to ensure they comply with all applicable regulations, legal requirements, Brand guidelines and internal policies.

The MCR team is seeking a Senior Manager to lead MCR’s support of the GMNS marketing portfolio. The Senior Manager will be responsible for providing creative development and review support to GMNS marketers as well as fulfilling the people leadership responsibilities associated with having direct reports.

How will you make an impact in this role?

• Work with GMNS marketers and key stakeholders to develop, review and approve marketing messaging that effectively balance legal, regulatory and Brand risks with business goals

• Propose creative solutions to solve messaging challenges and collaborate with others to achieve communication goals

• Apply creative review expertise and experience with an emphasis on Unfair, Deceptive, Abusive Acts or Practices (UDAAP), offer claim and disclosure evaluation and net impression.

• Partner with business clients to ensure messaging meets business objectives and compliance standards

• Provide timely, clear feedback on messaging to support speed to market

• Manage competing priorities to ensure all deadlines are met

• Identify and implement enhancements to drive efficiency and speed in the creative review process

• Set the standard for the Team’s performance and support their delivery of quality, speed and consistency

Minimum Qualifications:

• 5 years of marketing/advertising review experience

• 5 years in a Compliance, Legal and/or Quality Assurance role

• Prior experience working with a large advertiser or in a compliance role in an advertising or promotion agency

• Proven ability to innovate processes and workflows to drive efficiency, consistency and speed

Preferred Qualifications:

• Experience in creative development and review with a keen ability to interpret and apply advertising laws and regulations to balance compliance and creativity

• Ability to think with an enterprise mindset to develop offer messaging that drives customer engagement and supports business revenue goals

• Adept at applying knowledge and experience accumulated over time to different situations to drive decisions, speed and results

• Ability to identify and explain messaging challenges, propose solutions and implement copy edits to achieve business objectives and to meet compliance requirements

• Strong ability to collaborate with and influence others to achieve consensus and to deliver results

• Ability to communicate clearly and persuasively in both written and oral formats

• Ability to work independently and collaboratively, depending upon the need, to deliver against business objectives

• Ability to manage multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment

• Confident and open-minded when evaluating, proposing and implementing new strategies and processes

• Strong work ethic and personal accountability

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Job: Compliance

Primary Location: US-New York-New York

Other Locations: United States, US-Florida-Sunrise

Schedule Full-time

Req ID: 25017933