Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Executive Assistant will provide comprehensive administrative support to up to three Vice Presidents within the Corporate Controllership Organization. This role is responsible for managing a wide range of administrative tasks, ensuring the seamless and efficient operation of the department. Corporate Controllership is a dynamic, fast-paced environment, requiring the Executive Assistant to collaborate across diverse business partners both within and outside of American Express. The ideal candidate will demonstrate exceptional organizational capabilities, professionalism, and discretion, while confidently manage sensitive information and operate effectively under pressure. Building strong relationships, resourcefulness, and the ability to navigate a large organization with agility are essential for success in this position. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.

Key Responsibilities:

§ Serve as a professional point of contact for assigned leaders, addressing inquiries with discretion, professionalism, and efficiency.

§ Manage complex calendars across multiple time zones; maintain organizational charts and distribution lists.

§ Coordinate all logistics for meetings, including room bookings, materials preparation, and catering arrangements.

§ Prepare, review, and process expense reports in accordance with company T&E policies.

§ Arrange comprehensive travel itineraries, including hotel reservations, transportation, meeting agendas, and relevant contacts.

§ Process internal invoice requests, including Ariba and Amazon orders.

§ Manage emails and correspondence promptly and efficiently.

§ Collaborate with the IT helpdesk to troubleshoot and resolve technical issues.

§ Partner closely with the Senior Executive Assistant and the MA team to ensure effective communication, coordination, and support of broader team processes.

§ Develop and sustain strong working relationships with Executive Assistants and enterprise partners across all organizational levels.

§ Provide support for special projects and ad hoc assignments as needed.

Minimum Qualifications:

§ Minimum of five (5) years’ experience in a similar administrative support role within a fast-paced environment.

§ Proven experience in supporting senior executives with exceptional organizational, administrative, and people skills.

§ Expertise complex calendar management and meeting coordination for both internal and external parties.

§ Proven ability to arrange domestic and international travel.

§ High level of integrity and discretion managing confidential and sensitive information.

§ Self-starter ability to work independently with strong written and verbal communication, exceptional attention to detail with the ability to prioritize effectively.

§ Positive, proactive, and solutions-oriented attitude; dependable and able to anticipate and meet organizational needs.

§ Experience in computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word, and Outlook

§ Knowledge of My Info, Concur Expense & Travel, Ariba Buyer, SharePoint, Webex, Slack.

§ Flexibility, ability to work effectively in a team, anticipate needs and seek ways for leader’s organization to run efficiently.

§ Manage Organizational charts, distribution list.

§ Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave; build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels.

Preferred Qualifications:

§ Bachelor’s degree or equivalent experience.

Qualifications

Salary Range: $31.49 to $49.28 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job: Finance

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26001067