Job Details

Program Manager, Worldwide Product Launch Readiness - Business Process Re-Engineering (BPR)

Sunnyvale, California, United States

Operations and Supply Chain

Summary

Posted: Jun 10, 2025

Weekly Hours: 40

Role Number: 200608211

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The Worldwide Business Process Re-engineering (BPR) team is looking for an experienced Program Manager to manage large, complex initiatives for Apple’s Product Launch Readiness (PLR) team to drive transformation through process, data and technology solutions. The WW BPR PLR team partners with Operations Readiness, Material Data Management, and Product Lifecycle Management teams to improve business processes and implement solutions to drive successful product launches.

You will oversee all aspects of project information including timelines, resource allocation, scope, and provide oversight for the assigned portfolio of projects.

Description

We are seeking candidates with deep supply chain experience specific to New Product Introduction (NPI). This role will require candidates with unique knowledge of Apple’s launch planning processes and technology platforms. This role will need to conceptualize the vision, articulate solution strategies and efficiently deliver capabilities to achieve the intended business case. They will need to proactively lead discussions with the business teams to construct solutions and translate them into comprehensive requirements for delivery teams. They must stay ahead of business and IS&T to deliver global solutions at scale. This role will need to be a "problem solver” who can “think outside the box” to resolve challenges in a creative and effective fashion for the team. They need to be self-directed, motivated, and comfortable working in an extremely fast-paced environment. Candidates should be able to develop strong partnerships and demonstrate effective communication skills to become a trusted advisor to the PLR team.

Essential Duties and Responsibilities:
1. Gather and synthesize detailed, global business requirements and design
specifications.
2. Partner with key business stakeholders to assess current processes, pain points and improvement opportunities. Develop and implement future business processes.
3. Act as a liaison between the business teams and IS&T (Information Systems and Technology) to ensure that the business requirements are complete and met by the proposed technology solutions.
4. Drive the design, development, implementation and management of solutions for Customers.
5. Work with business leads to define and manage business process and technology roadmaps in support of long-term divisional strategies.
6. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership, and a customer-focused approach.
7. Provide functional subject matter expertise.
8. Manage complex projects to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding.
9. Develop and maintain key project governance documentation to ensure the proper amount of structure is applied to enable project success.
10. Facilitate project related testing, roll-out, and post-mortem work.
11. Provide timely updates and elevate critical risks to management and senior executive teams.

Minimum Qualifications

• Bachelors degree required in Supply Chain, Business, Computer Science, or related field.

• 8+ years broad supply chain management exposure with expertise in new product introduction and supply chain operations.

• Experience driving supply chain process improvement / Kaizen, quality Six Sigma, and Lean efforts

• Experience planning, managing, and delivering medium (6-8 month) to large (8-12+month) projects, including brainstorming and requirements gathering.

Preferred Qualifications

• Knowledge of NPI Processes and SAP ERP system is a plus

• Proficient knowledge of systems implementation and development life cycles, including business process flow diagramming.

• Literacy with process modeling tools, MS Excel, and basic project planning tools

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,200 and $209,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.