Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.

The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.

Key Responsibilities:

The Senior Manager - Global Pricing Strategy will:

• Lead end-to-end strategic pricing initiatives, from problem definition through recommendation, executive alignment, and implementation support.

• Structure and manage multiple concurrent project workstreams, while maintaining rigor in analysis, quality in deliverables, and adherence to timelines.

• Develop analytical frameworks, methodologies, and financial models to evaluate complex Merchant pricing strategies and inform global decision-making.

• Manage cross-functional stakeholder relationships to align on pricing objectives, identify solutions that support enterprise goals, and drive execution.

• Perform comprehensive market research and synthesize internal performance data and external insights to identify strategic opportunities for GMNP and the broader enterprise.

• Develop compelling, executive-ready presentations that translate complex analyses into structured narratives and actionable recommendations for senior-level audiences.

• Lead discussions with GMNP senior leaders, presenting data-driven insights, challenging assumptions, and influencing key strategic decisions.

This role requires advanced analytical acumen, structured strategic thinking, and executive-level communication skills. The Senior Manager is expected to operate with a high degree of autonomy in a dynamic, fast-paced environment, driving measurable impact through Merchant pricing strategy.

How will you make an impact in this role?

• Architect analytical frameworks that enhance how GMNP evaluates pricing decisions globally.

• Challenge existing pricing strategies and business assumptions with evidence-based, financially grounded proposals.

• Translate complex analyses into clear strategic narratives and actionable recommendations for senior leadership.

• Serve as a trusted thought partner to GMNP leaders, influencing high-impact decisions that shape Discount Revenue performance.

Required Qualifications:

• 4 years of experience in Management Consulting or Corporate Strategy.

• Demonstrated experience leading complex strategic initiatives and developing structured problem-solving approaches for ambiguous business challenges.

• Advanced analytical and financial modeling skills (primarily Excel), with the ability to synthesize large, complex datasets into clear strategic insights.

• Advanced proficiency in Microsoft PowerPoint, with extensive experience developing executive-level presentations that translate complex analyses into clear and compelling narratives.

• Excellent executive presence and communication skills – written and oral – with experience influencing senior leaders, presenting complex strategies simply, and driving consensus.

• Strong relationship management and collaboration skills, with the ability to manage internal stakeholders and external vendors.

• Results-oriented with the ability to operate effectively under pressure, navigate ambiguity, balance multiple priorities, and drive alignment across functions.

• Experience in and/or significant exposure to the payments industry is preferred but not required.

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26003602