Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Risk & Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about driving the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

How will you make an impact in this role?

We are seeking a highly experienced and collaborative leader to serve as Vice President, ERM Governance, Reporting, and Independent Review overseeing US Consumer Services (USCS) and Global Commercial Services (GCS).

This senior leader will report directly to the Business Unit Chief Risk Officer (CRO) within Enterprise Risk Management and Risk Oversight (ERMRO). The VP will oversee a team of risk professionals to provide comprehensive risk governance, independent review, and reporting for USCS and GCS, while supporting the CRO in their role as co-chair of the respective Business Unit Risk Committees.

The successful candidate will demonstrate strong executive presence, proven ability to lead large teams, deep expertise in risk governance, and the ability to provide credible challenge on complex and material risk issues.

This is a unique opportunity to lead a business-aligned CRO support function for two of American Express’s most critical businesses—US Consumer Services and Global Commercial Services. You will play a key role in shaping risk strategy, enhancing governance, and enabling the CRO and leadership to make well-informed decisions that protect and grow the company.

Key Responsibilities

Risk Identification & Assessment

• Direct proactive identification, assessment, monitoring, and reporting of key risks across USCS and GCS, including credit, market, operational, compliance, strategic, and reputational risks.

• Provide independent review and challenge of risk assessments to ensure completeness, accuracy, and effective identification of top and emerging risks.

• Anticipate and escalate emerging risks, integrating insights into the enterprise-wide risk framework.

Risk Governance & Independent Review

• Oversee implementation of enterprise risk frameworks within USCS and GCS, including risk appetite, concentration risk, and risk governance standards.

• Provide effective challenge to business practices, ensuring alignment with enterprise-wide requirements and regulatory expectations.

• Support the CRO in setting minimum requirements and agenda topics for Business Risk Committees and validate execution.

Monitoring, Reporting & Communication

• Lead development and delivery of executive-ready risk reporting, including Key Risk Indicators (KRIs), risk appetite metrics, and risk aggregation across USCS and GCS.

• Provide timely, accurate, and transparent reporting to business unit leadership, the CRO, and senior risk committees.

• Direct adoption of automation and data visualization tools to improve reporting efficiency and accuracy.

Strategic Leadership & CRO Partnership

• Act as senior deputy to the CRO, providing strategic input into risk committee agendas, executive materials, and business decision-making.

• Serve as a credible voice of challenge and advisor to senior business leaders on material risk issues.

• Partner with the CRO in preparing for internal and external stakeholder engagements, including regulators and auditors.

Team Leadership & Talent Development

• Lead, inspire, and develop a high-performing team of Directors, Senior Managers, and Managers.

• Create a culture of proactive risk management, accountability, and professional development.

• Ensure team is effectively structured and resourced to deliver on oversight responsibilities.

Minimum Qualifications

• 12 years of experience in risk management functions at large financial institutions; G-SIB or large-bank experience strongly preferred.

• Deep knowledge of risk management frameworks, regulatory expectations, and oversight methodologies.

• Proven ability to influence and communicate at the most senior levels, including executives and regulators.

• Strong track record of building and leading high-performing teams in complex, matrixed organizations.

Preferred Qualifications

• Master’s degree in risk management, business administration, finance, or related field.

• Experience developing Key Risk Indicators and risk appetite frameworks.

• Familiarity with data visualization and reporting automation tools.

• Prior experience partnering directly with a CRO or senior risk leader.

Qualifications

Salary Range: $185,000.00 to $260,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Executive

Primary Location: US-New York-New York

Other Locations: United States, US-North Carolina-Amex - for internal use only

Schedule Full-time

Req ID: 25017131