Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our  company values  and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Global Infrastructure (GI) powers the reliable, secure, and scalable technology foundation that enables American Express to operate globally, connecting platforms, services, and capabilities that support business growth and resiliency.

Cross Platform Delivery (CPD) is a cross GI integration and orchestration layer that brings consistency to planning and delivery rhythms, improves transparency across work in flight, and enables leaders to make aligned, timely decisions across towers and enabling functions.

Role Overview

The Portfolio Manager, Cross Platform Delivery (CPD) sits within GI Headquarters as part of a GI level Portfolio and Financial Center of Excellence (COE). The role partners with GI Finance, CPD, and GI senior leaders to strengthen enterprise portfolio governance, planning integrity, and investment decision making across GI.

This is a high leverage GI HQ enablement role, not a product or domain portfolio owner. You will synthesize financial and delivery signals into forward looking insights, scenarios, and decision tradeoffs that help GI leadership allocate investment, manage constraints, and adjust course. The role connects strategy to execution through disciplined planning integration (LRP, annual, and in year), GI HQ reconciliation rhythms, a executive ready narratives that improve the speed and confidence of GI decisions.

How will you make an impact in this role?

• Define and institutionalize GI wide portfolio taxonomy, governance, and hygiene standards (investment tagging, assumptions, and narrative clarity) as a GI HQ COE, partnering with CPD, GI Finance, TBM, and planning stakeholders across GI.

• Own the monthly GI HQ reconciliation cycle, reconciling plan vs. actuals/forecast, investment changes, and delivery signals; explaining drivers and variances; and producing a single, trusted GI narrative for leadership consumption.

• Enable leadership decisions by translating complex portfolio data into executive ready insights: clear storylines, options, tradeoffs, and recommendations aligned to GI strategy.

• Proactively structure GI Long Range Planning (LRP) and annual planning submissions—building the investment architecture, assumptions framework, and traceability required for GI leadership decisions (including support for enterprise efficiency/REE efforts as needed).

• Build and maintain GI macrolevel scenario models (what if, sensitivities, constraints) to inform GI leadership tradeoffs across cost, capacity, and risk, quantifying second order impacts and defining decision guardrails (e.g., efficiency/REE scenarios).

• Drive cross GI alignment of financial and portfolio inputs so GI plans are internally consistent, capacity aware, and decision ready ahead of executive checkpoints—without assuming day-to-day ownership of individual product/domain portfolios.

• Prepare decision grade materials for executive forums (operating reviews, QBRs, planning milestones), including forward looking views, key drivers, and “so what” insights that accelerate timely choices.

• Surface portfolio risks, dependencies, and data quality issues early; quantify impact where possible; and drive mitigation options with stakeholders across GI.

• Institutionalize repeatable COE deliverables (templates, standards, operating rhythms) that scale portfolio discipline and reduce friction for tower teams while increasing GI level visibility.

• Evolve portfolio processes and tooling with product, workforce, risk, and finance partners—balancing standardization with practical adoption to improve decision speed and confidence.

Minimum Qualifications

• Bachelor’s degree or equivalent experience.

• 5 years of experience in portfolio management, financial planning & analysis (FP&A), commercial management, strategy & operations, or program management within a large technology organization.

• Demonstrated ability to independently build structured analyses and financial/portfolio models, synthesize insights, and influence decisions with senior stakeholders.

• Advanced Excel and PowerPoint skills, including the ability to create executive ready narratives, visuals, and “what if” scenario views under tight timelines.

Preferred Qualifications

• Experience supporting enterprise planning processes such as Long Range Planning (LRP), annual operating planning, and monthly/quarterly forecast and reconciliation cycles.

• Strong executive communication and storytelling skills, able to translate ambiguity and data into crisp options, tradeoffs, and recommendations.

• Familiarity with TBM/technology cost transparency concepts and tools (e.g., Apptio) or similar financial management platforms.

• Strong financial modeling and scenario analysis capability (Excel based or equivalent), including sensitivity analysis and assumption management.

• Experience with portfolio and planning tools such as Jira Align, Planview, Airtable, or similar platforms.

• Experience building dashboards and trend analysis for leadership using Power BI, Tableau, or similar business intelligence tools.

• Ability to operate effectively across product, workforce, risk, and finance partners, driving alignment without direct authority.

• Comfortable working in a newly formed, high leverage team where priorities evolve and where building the operating model is part of the role.

• Strong analytical rigor and attention to data quality; able to reconcile disparate sources and create a single, trusted narrative.

• Demonstrated ownership mindset and bias to action, anticipating leadership questions and delivering insights before they are asked for.

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: United States

Other Locations: US-Arizona-Phoenix, US-New York-New York, US-Florida-Sunrise

Schedule Full-time

Req ID: 26005653