Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Rewards Integrity Team within Membership Rewards is a part of Proprietary Products, Rewards and Benefits (PPRB) in the US Consumer Card organization. This team is responsible for detecting, mitigating, and recovering losses associated with rewards leakage and benefits abuse.

Job Responsibilities

The incumbent will collaborate with a high performing team responsible for managing the end-to-end Rewards Integrity strategy including:

• Analyze complex datasets to identify trends, risks, and potential leakage, translating insights into actionable strategies

• Perform and support hands-on operational execution, including manual processes, performance monitoring, and delivery of measurable results

• Conduct deep dives into product constructs and processes to uncover optimization opportunities

• Partner cross-functionally to align on strategic objectives, validate insights, and drive coordinated execution

• Maintain audit-ready documentation and uphold governance and control standards.

Minimum Qualifications

• 2 years of experience in risk management, analytics, or a related function

• Proficiency in writing complex SQL queries, including experience working within Lumi (or similar data platforms)

• Strong analytical and problem-solving skills with the ability to interpret large datasets and translate findings into actionable insights

• Demonstrated ability to work independently in ambiguous environments, prioritize effectively, and drive measurable results

• Experience collaborating with cross-functional stakeholders across multiple business units

• Ability to deep dive into product constructs, processes, and data flows to identify risks, inefficiencies, and potential leakage gaps

• Demonstrated ability to produce audit-ready documentation and operate within established governance and control frameworks

• Strong communication skills, with the ability to clearly present insights and recommendations to both technical and non-technical audiences

Preferred Qualifications

• Bachelor’s degree in Finance, Economics, Business, Data Analytics, or a related field

• Experience in financial services, payments, or risk-focused environments

• Familiarity with risk frameworks, controls, and governance processes

• Experience identifying and quantifying financial or operational leakage and implementing mitigation strategies

• Experience working with large-scale data environments and cloud-based analytics platforms

• Demonstrated ability to influence stakeholders and drive cross-functional initiatives from insight to execution

• Continuous improvement mindset with experience optimizing processes or building scalable analytical solutions

Qualifications

Salary Range: $89,250.00 to $136,500.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Data Mgmt and Analytics

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 26005659