Job Details

Weekly Hours: 40

Role Number: 200638692-1435

Summary

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined, and now can’t imagine living without. If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves on being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job!

Description

We're looking for an operational account manager to join the Wallet, Payments and Commerce operations team. This person will be responsible for providing operational support and coverage for a defined set of banks and financial services partners, working collaboratively to drive adoption, monitor performance, and unblock technical issues.

Minimum Qualifications

• Minimum of 5 years experience in digital wallet, payments operations and banking partner management

• A passion and curiosity for solving complex operational challenges

• Deep knowledge of the payments ecosystem, regulations and industry standards

• Ability to identify what matters with partners, working closely to drive mutual success

• Ability to think strategically and implement tactically, a persistent attention to detail, and a high level of comfort in cutting through ambiguity

Preferred Qualifications

• Strong analytical skills with the ability to translate data into actionable insights

• Adept at synthesizing technical issues and communicating effectively with both technical and business stakeholders cross functionally

• Comfortable using AI and automation tools to scale operational support and improve efficiency across a growing partner portfolio

• Experience and comfort presenting to senior leaders and large audiences about technical and non-technical materials

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .