Job Details

Weekly Hours: 40

Role Number: 200647984-3577

Summary

Imagine what you could do here! The people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

The Apple US Enterprise Technical Success Team drives the adoption of Apple platforms within the world's most complex and influential organizations. As a key leader in this group, you will architect the service strategies that turn visionary ideas into global enterprise realities. You aren't just selling services; you are designing the delivery ecosystem, bridging a vast network of strategic partners with elite, badged Apple delivery teams to ensure our largest customers achieve extraordinary success. You will be the face of Apple’s technical and strategic service authority, navigating customer environments to drive platform stickiness through unparalleled delivery excellence.

Description

In this role, you will lead the strategic intersection of sales, partner management, and elite technical delivery.

Your focus will be on:

Leading High-Stakes Pursuits: Act as the primary services architect for Apple’s largest enterprise opportunities, crafting bespoke solutions that align with the customer’s long-term digital transformation goals.

Orchestrating a Hybrid Delivery Model: Design engagement models that leverage the scale of our channel partners while strategically embedding technical consultants into high-impact roles to guarantee success.

Partner Ecosystem Development: Evaluate and enable a vast network of systems integrators and resellers, ensuring they meet Apple’s rigorous standards for delivery.

Strategic Account Planning: Collaborate with Field Sales and Engineering to develop growth plans for key territories, ensuring services are a demand engine for platform expansion.

Sales Readiness & Market Intelligence: Feed real-world enterprise insights back into Apple’s product, engineering, and marketing teams to refine our value proposition for the world's most influential customers.

Operational Excellence: Build the processes, strategies, and financial models required to scale a world-class consulting organization.

Strategic Fund Governance: Demonstrated expertise in deploying and optimizing development funds to accelerate platform adoption, drive partner performance, and mitigate risk across complex, multi-million-dollar implementations.

Minimum Qualifications

• Strategic Deal Architecture: 8+ years of experience leading complex, multi-million dollar services and sales pursuits or relevant experience.

• Ecosystem Orchestration: Proven ability to manage and motivate a diverse partner ecosystem while strategically inserting internal experts to augment delivery and mitigate risk.

• Platform Advocacy: A deep understanding of how professional services act as a catalyst for long-term platform adoption at scale.

• Financial Acumen: Mastery of Total Cost of Ownership, Return on Investment, and value-based selling in legacy-heavy, multi-platform IT environments.

• Presence & Influence: The ability to command a room of C-suite executives and simplify complex concepts into a clear, executable roadmap that fits into existing infrastructure, systems, and processes.

Preferred Qualifications

• No matter the audience, you are very good at presenting. And, you’re cool under pressure. You make the complex simple and you command an audience by bringing them along for the journey. You support others to learn, to be curious and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software and services integrate.

• You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.

• Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple.

• You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers’ expectations, but you exceed them.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .