Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

WHO WE ARE:

Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at Resy | Right This Way .

Resy’s restaurant partners use Resy OS — http://resyos.com - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.

ABOUT THE ROLE:

At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As an Engineering Director, you will play a crucial role in taking our product to the next level. We are seeking ambitious leaders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly and produce well architected solutions collabratively. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, you can inspire teams of people to deeply engage and you are excited about what technology is doing for the hospitality industry.

• Bachelor's degree in Computer Science or Engineering

• 8 years of experience working as a Software Engineer, preferably in a fast-paced startup environment

• 5 years of direct management experience leading engineering teams

• You are a self-starter but very comfortable working closely with a team

• You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams

You have strong expertise with the following:

• Python / Java / Web frameworks

• SQL / MySQL / Postgres

• RDBMS and database design

• Implementing and building APIs used at scale by Web and Mobile clients

• Monitoring system performance

• Leading and growing teams of fellow engineers through complex deliveries

• A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader

• A passion for documenting how systems work

BIG PLUS IF YOU HAVE:

• Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline

• 10 years of software development experience especially in a leadership capacity

• History of leading teams maintaining systems at large scale

• Ability to effectively interpret technical and business objectives and challenges and articulate solutions

• Willingness to learn new technologies and use them to their optimal potential

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:

• Agile Practices

• Programming Languages and Frameworks

• Business Analysis

• Analytical Thinking

• Business Product Knowledge

• SQL Performance tuning

• Microservice architectures

• AWS - EC2 / RDS / S3 / SQS

• Kafka / Celery / Flask / Django / Supervisord / MongoDB

• Dev-ops experience

• Jira or other project management tool

• Payment systems experience

• Websockets experience

• You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise

Qualifications

Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job: Technology

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25016615