Job Details

PMO Operations Manager, SAP Landscape Modernization

Austin, Texas, United States

Software and Services

Summary

Posted: Jul 15, 2025

Role Number: 200612350

At Apple, extraordinary ideas have a way of becoming excellent products, services, and customer experiences very quickly. Apple’s Enterprise Business Solutions team is an exciting new IS&T team, passionate about providing high-quality, innovative, in-house developed, and off-the-shelf delivery of technology solutions to support and improve the business needs of Apple’s Legal organization. The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The SAP Global PMO Manager will be responsible for leading the IS&T SAP Program Management Office (PMO). The PMO is responsible for a wide array of activities that are central to the smooth functioning of the worldwide SAP/SCI organization.

These global organization-wide responsibilities include the following:
- Track and regularly report on overall department budget details, both capital and expense
- Own the annual capital planning process for the department
- Lead the procure-to-pay process for the department
- Serve as the single point of contact with our vendors for statements of work, purchase requests, purchase orders, and invoices
- Develop and support organizational reporting and tracking tools. These include: portfolio management system, budget tracking, project status reporting, resourcing tools, and document management system
- Lead all PMO-related projects and provide direction to assigned contractor(s)
- Ensure maintenance of organizational websites, PLC documentation, and SOW templates
- Track multiple aspects of our enterprise contract with SAP (e.g., allocation of consulting spend, service day consumption, alignment with Apple's project roadmap, etc.)
- Assist SAP Directors and Managers on senior-level communications related to project portfolio, department initiatives, metrics, and strategic directions
- Build and publish a monthly project portfolio and production support metrics.
- Maintain the relationship with outsourced contracting vendors and third-party solution providers
- Serve as the department's primary liaison to the Vendor Management Office (VMO) to ensure maximum efficiency from off-shore contracting vendors
- Manage and influence a team of direct reports
- Assist SAP Directors and Managers with long-term skill-set and capacity planning
- Lead and report compliance with the SAP Project Lifecycle methodology
- Drive process improvement and efficiency projects

Minimum Qualifications

• 5+ years of people management experience

• 8+ years of SAP project/program management experience, SAP project implementation, or SAP end-user experience.

• Excellent written and verbal communications, including presentation delivery and meeting facilitation

• Credible Project Management - plans in advance, sets realistic timelines, breaks down work, documents everything, follows up with others, assertive and diplomatic

• Can effectively handle multiple, simultaneous activities and prioritize

• Can coach and give constructive feedback that leads to better outcomes for the team

• Reporting and Analytics tools

Preferred Qualifications

• BA or BS degree

• 10 or more years of project planning experience with SAP Programs or ERP End-User

• AP Program Management Office responsibilities

• Enjoys deep data analysis and has advanced Numbers or Microsoft Excel skills

• Advanced proficiency with Pages or Microsoft Word

• Advanced proficiency with Keynote or Microsoft PowerPoint

• Proficient with database software (e.g., FileMaker or Microsoft Access)

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.