Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. GRC colleagues are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Compliance Committee Governance team ensures that compliance committees operate effectively, facilitate informed decision-making, and align with regulatory expectations and internal governance standards.

Responsibilities

Committee Governance & Oversight

• Manage the governance framework for compliance risk committees, ensuring alignment with regulatory expectations and internal policies.

• Oversee the preparation of committee materials, including agendas, reports, and presentations for senior leadership and board committees.

• Ensure proper documentation of meetings, including minutes, action items, and follow-ups, to support effective decision-making.

• Coordinate cross-functional engagement to facilitate the escalation and resolution of compliance issues.

Regulatory & Compliance Risk Management

• Support the oversight of compliance risks across business lines, ensuring that issues are appropriately escalated and addressed.

• Monitor regulatory developments and industry best practices to enhance committee governance and risk oversight.

• Collaborate with legal, audit, and risk teams to ensure governance practices align with enterprise risk management frameworks.

Stakeholder Engagement & Communication

• Serve as a liaison between compliance, senior executives, board committees, and external regulators.

• Provide strategic recommendations to enhance governance processes and improve risk management practices.

• Develop reports and dashboards to provide transparency into compliance committee operations and key risk areas.

Skills

• Governance: Designs, oversees, or substantively participates in risk governance structures, supporting clear accountability and decision-making frameworks that align with organizational objectives and regulatory requirements.

• Risk Escalation: Recognizes when a risk, issue or incident requires escalation to higher levels of management or external partners, facilitating timely decision-making and appropriate mitigation actions across the organization.

• Professional skepticism: Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.

• Critical thinking: Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations.

• Documentation: Develops and maintains practices and reporting to enable accurate and thorough records of risk management activities, supporting accountability and traceability throughout the risk management process.

• Risk culture awareness and development: Influences and helps embed a strong risk-aware culture throughout the organization, encouraging proactive risk management behaviors at all levels.

• Compliance risk management / program: Develops, implements, or assesses strategies, programs, policies, procedures and risk limits to manage the organization’s exposure to Compliance risk, so decisions align with the institution’s risk appetite, mitigate the risk of regulatory non-compliance and consumer harm, maintain alignment with peer practices, and meet legal, regulatory requirements and supervisory expectations and commitments.

Minimum Qualifications

• Bachelor's degree 6 years of experience in compliance, operational risk management, corporate governance, or regulatory affairs within a financial institution.

• Strong knowledge of financial regulations, compliance risk frameworks, and corporate governance principles.

• Experience preparing board and senior management reports and facilitating governance forums.

• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

• Excellent communication and stakeholder management skills, with the ability to influence senior leadership.

• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and / or operational standards

• Excellent writing skills and ability to synthesize key messages for senior audiences.

• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.

• Excellent writing skills and ability to synthesize key messages for senior audiences.

• Proven capacity to engage effectively with all levels of management and foster strong relationships.

• Demonstrated experience and competency in the assessment of risks and controls.

• Demonstrated integrity, innovation, teamwork, and excellence.

Preferred Qualifications

• Master’s Degree in Law, Business, Finance, or a related field (JD or MBA preferred).

• Experience with regulatory exams, internal audits, and compliance reporting.

• Familiarity with governance best practices in a multi-entity financial institution.

• Experience supporting risk exam management processes and/or project management a plus.

• Familiarity with governance best practices in a multi-entity financial institution.

• Relevant audit and compliance professional certification (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)

• Advanced degree in Accounting, or another related field.

• Proficiency in Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-New York-New York, US-Florida-Sunrise

Schedule Full-time

Req ID: 25007882