Job Details

Weekly Hours: 40

Role Number: 200625681-0836

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Apple is seeking a Briefing Partner for the Executive Briefing Center (EBC). The EBC hosts Apple’s most strategic customers and partners for experiences that strengthen relationships and advance business development goals. In this role, you will orchestrate and deliver tailored briefings that create meaningful connections and drive business outcomes. As the primary point of contact for each executive engagement, you will ensure every touchpoint of the pre, during, and post-briefing journey reflects Apple's commitment to excellence.

Description

In this role, you will:

• Partner with sales teams to define clear and achievable briefing objectives that align with sales goals and customer needs

• Curate briefing agendas that address customer challenges, showcase the full value of the Apple platform, and build advocacy for Apple

• Collaborate with speakers to tailor content and demos based on the briefing objectives and the customer’s relationship with Apple

• Manage speaker preparation, including providing context, facilitating rehearsals, and ensuring role clarity for all Apple participants

• Coordinate the development of brief documents for Apple executives to give them background context for briefings they attend

• Collaboratively partner with cross-functional teams like catering, facilities, and security to create a high-touch executive engagement

• Own the orchestration of internal and external participants and partners to ensure a seamless experience

• Serve as the primary host and guide for customers and partners throughout their EBC journey

• Present key content and facilitate groups of 5 to 50 participants, synthesizing and adapting real-time to ensure a briefing achieves its goals and resonates with the customer

• Deliver a customer experience that is uniquely Apple, with sharp attention to detail

• Capture end-of-day feedback and share with the account team and sales leadership to drive follow-up and measurable outcomes

• Demonstrate cultural sensitivity and awareness in all customer and partner interactions

• Identify the content and experiences that resonate with customers, and maintain feedback loop to inform future briefings

• Stay up-to-date on the latest briefing center innovations, and maintain technical savvy to address in-the-moment issues with AV, Apple devices, and collaboration tools

Minimum Qualifications

• 8+ years of experience in executive relationship management, executive engagement, high-touch customer environments, or equivalent

• Proven ability to present to and facilitate strategic discussions with C-Suite leaders

• Proven ability to manage multiple partners and coordinate cross-functional teams

• Exceptional communication and interpersonal skills with experience collaborating with senior executives

• Strong project management capabilities with attention to detail and ability to manage competing priorities

• Experience with hospitality excellence and customer experience optimization

• Cultural awareness and sensitivity when working with diverse, international audiences

• Experience using desktop and AV solutions

Preferred Qualifications

• Experience in executive briefing centers, corporate events, or B2B customer success environments

• Experience managing executive-level communications and briefing materials

• Familiarity with Apple's products, services, and culture

• Bachelor’s degree or equivalent experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,800 and $221,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .