Job Details

Job Information

Manager - US Payroll Tax
AWM-5906-Manager - US Payroll Tax
5/18/2025
5/23/2025
Negotiable
Permanent

Other Information

www.amex.com
Phoenix, AZ, 85067, USA
Phoenix
Arizona
United States
85067

Job Description

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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

This role will report to the Director- North America Payroll within the Colleague Servicing organization. The US Payroll Tax Manager will be responsible for the US Payroll Tax function, overseeing and managing payroll tax and unemployment service providers in the processing of claims and tax filings as well as working with internal partners in ensuring American Express’ federal, state and local and global tax compliance.

The main responsibilities of the role include the following:

  • Lead and coach a team

  • Align goals with the organization’s overall strategy and set clear expectations and performance goals for each team member

  • Direct and oversee the day-to-day US Payroll Tax function including maintaining and updating payroll tax standard operating procedures, regulatory and control testing and management

  • Manage and oversee tax preparation, review and filings

  • Manage and oversee processing of Unemployment claims

  • Develop and maintain policies, processes, and training with appropriate documentation.

  • Manage vendor partners to terms of contract and service level agreements pertaining to Tax Servicing and Operations.

  • Oversee implementation of new process and/or systems

  • Extreme focus on operational excellence and mitigating risk.

  • Ensure compliance with federal, state, and local regulations

  • Share knowledge, expertise, and guidance when complex problems or challenges arise through resolution

  • Partner with key stakeholders, i.e., Colleague Serving, G&L team, Treasury, Controllership, General Counsel, Employment and Corporate Tax

Minimum Qualifications:

  • Bachelor’s degree or relevant experience in Payroll, Accounting or Tax

  • Proven successful leadership- dynamic leader who can lead a team as well as develop future leaders

Skills & Competencies:

  • Critical thinking

  • HCM knowledge and experience

  • Ability to work under time pressure and adapt to change

  • Exceptional verbal, written communication, and presentation skills

  • Tax and Accounting knowledge/background

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Human Resources

Primary Location: US-Arizona-Phoenix

Other Locations: United States, US-New York-New York

Schedule Full-time

Req ID: 25004943

Other Details

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