Job Details

Summary: Under the direction of the Chief Operations Officer, following established techniques and procedures, performs various related tasks to maintain the health center in a clean, sanitary and aesthetically pleasing condition.

Principle Duties and Responsibilities:

• Promotes the mission and philosophy of providing quality healthcare and related services to the medically underserved. Upholds and ensures compliance with and attention to all corporate policies and procedures, as well as the mission and values of the organization.
• Ensures all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.
• Performs all hard floor maintenance functions such as dusting and damp mopping, vacuuming and spot cleaning of carpets/rugs and upholstered furniture, daily etc.
• Operates required equipment such as buffers, floor scrubbers, vacuums, wet/dry vacuums, etc.
• Cleans, disinfects and deodorizes lavatories, urinals, commodes, sinks, mirrors, and water fountains daily.
• Performs dusting (high, low, horizontal and vertical).
• Replenishes deodorizers, toilet tissue, paper towels, soap, etc. daily.  Requests supplies as appropriate from the Chief Operations Officer in order to carry out assigned duties.
• Cleans and disinfects exam rooms daily, wiping down exam tables, sinks, rolling carts and canisters holding medical supplies daily.
• Cleans and disinfects the laboratory area daily, wiping down the lab counter, table tops and the phlebotomy chair.  Mops/cleans the floor on a regular basis.
• Dusts and polishes furniture, doors, ledges, sills, partitions, chrome, stainless steel, etc.
• Moves chairs in exam rooms in order to sweep and mop.  On a bi-weekly basis, moves chairs and tables in lobby to vacuum thoroughly.
• Collects, transports and disposes of trash (general and regulated medical) from assigned areas in the appropriate place for pick-up and/or removal daily.  Cleans and disinfects wastebaskets, trash receptacles, carts, etc.
• Cleans the meeting room daily.  Vacuums, cleans the counter and tables.  Scours the sinks on a weekly basis.
• Performs stairwell cleaning weekly.
• Washes walls, doors, windows, vents, etc. as needed.
• Mixes, uses and disposes of cleaning chemicals according to directions and established procedures.
• Maintains assigned equipment in a clean, operable condition.  Reports items in need of repair and any unsafe conditions or finds to management. 
• Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent customer service.
• Maintains strict confidentiality of all protected health information and maintains patient privacy in and out of the clinic setting.
• Records cleaning on the appropriate logs, as instructed by the Chief Operations Officer.
  • NOTE:  Requires a minimum of 30 working days in order to become familiar with the organization and department/unit policies and procedures.

Performs other duties as assigned.

Knowledge, Skills and Abilities Required:

Education: 

• High School Diploma or G.E.D. required.

Experience:

• Three years’ experience preferred.

Interpersonal:

• Demonstrates good rapport and cooperative working relationship with all patient care members, patients, physicians, patient families and visitors.
• Inspires confidence from patients, co-workers and visitors by consistently performing and communicating in a highly professional manner.
• Uses good personal hygiene habits and dresses to meet clinic dress code. 

Complexities:

• Uses good judgment when applying standards to changing of water when cleaning in patient areas.  Initiates proper procedures when encountering hazardous or blood and body fluid spills.

Knowledge:

• Knowledge of common safety hazards and precautions to establish a safe work environment. 

Certificate/License:

• None

Reporting Relationships:

• Reports to Chief Operations Officer

Working Environment:

• Must have physical dexterity to perform wet mopping, dust mopping, cleaning, polishing, etc.  Move and transport cleaning supplies, equipment, trash, etc. 
• Ability to move about the facility, remain in a stationary position, position self to move, and move equipment and furnishings. 
• Ability to move or transport furniture in special instances up to 25 lbs., with the proper equipment (e.g., chairs, tables, etc.)
• Works in a medical clinic environment, in a well lighted, well heated, air conditioned building.  Occasional outside duties.
• Constant physical activity and contact with water and detergent. 
• Exposure to potentially dangerous situations, unpleasant odors, temperatures, noise, sights, infectious diseases and waste. 
• Subject to slips and falls on wet floors and strains from moving equipment.  Subject to chemical burns and other associated injuries from cleaning chemicals if proper safety precautions are not taken. 
• Work evenings and weekends.