Job Details

Weekly Hours: 40

Role Number: 200613602-0836

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Apple is looking for a dynamic, highly motivated and detail oriented Business Analyst to serve as the bridge between business stakeholders and technical teams on large scale business process transformation initiatives. The ideal candidate has strong communication skills, a structured problem-solving mindset, and the ability to collaborate across cross-functional teams. You need to have an in depth understanding of current state processes to engage in design for future state processes. You should be able to utilize process assessment as a tool to solve for business problems, map out stakeholders, deliverables, inputs and outputs, system dependencies, etc. to identify gaps and opportunities and have an obsession with asking why until you really understand the problem and possible solutions.

You will be responsible for supporting cross-functional teams to implement new ways of working in areas such as contra revenue, back margin, commissions, OPEX programs, headcount dollars and programs, demand forecasting, etc. with an emphasis on leveraging process reengineering, and automation and AI-driven capabilities to enhance efficiency and insight generation. This impactful role blends process innovation, data analytics, business product ownership and is ideal for someone who thrives at the intersection of data, process, systems thinking, and execution. You should have an understanding of how to utilize data, data analytics, and financial modeling skills to understand how data is being used to support business process, use it to support problem solving, and use it to highlight ineffective use of data and technology vs ineffective process.

You will work with a team of Business Process Manager and Program Managers and a team of functional subject-matter experts (SMEs) across Sales, Sales Finance, Operations and Technology to understand current and future state data and process, identify bottlenecks, design scalable solutions, and lead initiatives from discovery to concept to measurable outcomes.

Description

Cross Functional Partnership & Process Assessment
* Engage with business stakeholders to understand their goals, business processes, and challenges.
* Articulating technical concepts in business-friendly language to secure buy-in and drive change.
* Document and translate business requirements into detailed functional and technical specifications.
* Facilitate workshops, interviews, and requirement-gathering sessions to go several layers deep in process assessment and future state process redesign
* Collaborate with product and program managers, developers, QA teams, and other stakeholders to ensure requirements are well understood and feasible.

Data Analysis & Technical Acumen
* Conduct detailed data analysis or data gathering to assess a business challenge
* Assess current state data inputs and outputs, data flow, system capabilities, and outline it in effective ways to support process analysis and requirement gathering
* Work closely with technical teams to ensure technical solutions meet business needs
* Partner with technical teams to rightsize and identify solutions to build a strong data foundation, explore automation and AI/ML capabilities to address business challenges

Delivery Excellence
* Maintain and manage requirements traceability throughout the project lifecycle.
* Support solution design by identifying gaps, dependencies, and potential risks.
* Facilitate process mapping exercises to evaluate current and desired future state.
* Assist in change management, user training, and documentation as needed.
* Continuously identify opportunities for process improvement and efficiency gains

Minimum Qualifications

• 3+ years of experience of industry experience in corporate finance, revenue management, sales planning, or sales operations

• 2+ years experience in business analytics, program or product management, management consulting, enterprise process/digital transformation role

• Bachelor’s degree in Business Management, Computer Science, Engineering or related field required

Preferred Qualifications

• Exceptional attention to detail

• Exposure to sales, business development, finance, and finance operations

• Ability to work effectively under deadlines and high profile deliverables with minimal supervision

• Track record of identifying opportunities for improvement, recommending solutions, and implementing them

• Self-starter and team player

• Ability to manage multiple projects concurrently

• Experience with development lifecycles and managing agile scrum environments

• Strong curiosity for understanding business needs and translating them into tangible analytical outputs that lead to meaningful impact.

• Enjoy working with large volumes of data flowing across various interconnected systems

• Strong Enterprise Data Warehouse (EDW) experience including creating, writing & maintaining views, and visualization tools like Tableau

• Experience/knowledge in Semantic Layer and SQL

• Experience with ETL process & tools

• Experience with global projects incorporating regional and country-specific details

• Experience implementing enterprise scale process and or systems

• Outstanding verbal & written communication skills

• Experience presenting and making recommendations to senior level managers

• International travel may be required

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .