Job Details

Weekly Hours: 40

Role Number: 200619343-3956

Summary

Marcom Platform & Services (MP&S) partners with Marcom’s Global Marketing Communications group to deliver platforms and tools. Marcom oversee all of Apple’s advertising and marketing to ensure the flawless development and execution of world-class communications.

The Technical Program Manager, Interactive Content Management role will be responsible for owning Content Management perspective on Content Management tools strategy and best practices across Marcom, working both internally and with agency partners to encourage consistency, efficiency, and innovation. This role works closely with the rest of the MP&S internal Content Management team, as well as with MP&S teams, Digital Product, Content Management agency partners, Digital Producers, GEO Alt Producers, Development, QA and Leadership in a highly collaborative and team-oriented environment with the aim of advancing the ongoing development of Marcom’s Content Management strategy and making connections across Marcom’s content management tools.

Description

This role will create and maintain relationships both internally and with agency partners, monitoring status and ongoing progress of existing and future Marcom Content Management systems and processes and playing a critical role in key projects. This role will also be responsible for making overall recommendations that further Marcom goals for Content Management and finding connections between tools that encourage efficiency and decrease risk.

Minimum Qualifications

• Requires Bachelor’s degree in Computer Science/a technical degree or a minimum of 5+ years of relevant work experience.

• 5+ years content management experience

• 4+ years technical program management experience

• Demonstrated success identifying, assessing, and recommending solutions for Content Management Solutions issues

• Proficient in multiple enterprise Content Management Solutions such as AEM, Drupal, WordPress, etc.

Preferred Qualifications

• 3+ years work experience in web development

• 7+ years content management experience

• Established program management skills within a larger complex business framework

• Excellent communication and interpersonal skills

• Self-starter, self-motivated, self-directed, self-sufficient

• Ability to course-correct quickly as the needs of the business evolve, and to deftly influence without authority

• Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship-building dynamics and processes

• Proven technical acumen in Content Management Solutions and underlying architecture; advanced experience with AEM front- and back-end a plus

• Strong, audience-oriented presentation skills

• At ease with wide array of business best practices and frameworks; experience with agile methodology and scrum ceremonies a plus

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .