Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This role is responsible for managing the day-to-day execution of Compliance Monitoring & Testing (M&T) regulatory evaluations performed by the Independent Compliance Testing (ICT) team. The Manager will provide general support to the Director of ICT to ensure effective and efficient execution of the multi-year ICT plan, including:

• Execute Compliance risk procedures on M&T projects in conformance with department standards, methodology, budgets, and deadlines (inclusive of planning, fieldwork, reporting, and wrap-up activities) while utilizing departmental and company tools proficiently.

• Communicate objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management.

• Work with unstructured tasks/ risk pillar and provide a structured output.

• Interview relevant stakeholders to document, understand, and assess relevant Compliance risks and controls.

• Execute testing of control design and control operating effectiveness in global M&Ts of first and second line of defense business functions specific to Compliance risk.

• Efficiently manage routine client status meetings, M&T requests, and other administrative tasks.

• Assist in the documentation and risk-based evaluation of M&T observations and findings.

• Coordinate with client management to capture relevant action plans and execute subsequent validation of such activities.

• Work on simultaneous integrated M&T projects of all sizes and complexity across multiple business areas for different M&T leaders.

• Develop and document ideas for analytical control testing to continually expand the breadth and depth of M&T coverage and enhance M&T efficiency.

• Develop familiarity with Compliance risk across all lines of businesses, globally.

• Effectively coach/mentor and develop analysts in all aspects of the M&T methodology.

• Maintain internal M&T competency through ongoing professional development.

• Staying abreast of applicable Regulatory and legislative changes

Minimum Qualifications

• Five (5) or more years of experience in M&T, risk management, audit or other relevant role in the financial services, banking, or card products industries.

• Bachelor of Art/Science or equivalent degree

• Experience or familiarity with Compliance risk including working knowledge of the laws, rules and regulations governing American Express businesses.

• Influence continuous Innovation with a view to drive organizational improvements and impacts

• Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.

• Demonstrated experience and competency in the assessment of risks and controls.

• Data-driven mindset and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion.

• Strong written and verbal communication skills.

• Ability to collaborate, influence, and communicate efficiently across M&T teams.

• Ability to ask the “right” questions without having extensive knowledge in a particular business area.

• Demonstrated ability to manage people in a way that inspires, develops, and delivers results.

• Demonstrated integrity, innovation, teamwork, and excellence; and

• Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations

• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity

• Excellent storytelling and visualization skills

• Strong presentation and project management skills.

Preferred Qualifications

• Advanced degree in Accounting, or another related field is preferred.

• Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).

• Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus

• Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive, Splunk, or Spark is a plus

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-Florida-Sunrise

Schedule Full-time

Req ID: 25007330