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Job Description
Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses. Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.
GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business. GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.
This Executive Assistant role will support multiple Vice Presidents of the Sales Team. This role will be responsible for a broad range of activities including strategic, engagement, and communication-related initiatives to help ensure business objectives are achieved. The Executive Assistant will also act as a thought partner to the VP/GM as they assist the executive office, ensuring sound business operations, as well as the best possible colleague experience. This is an opportunity for a highly motivated individual to join a dynamic team that works across American Express.
Overview of Responsibilities:
Enhances VP's effectiveness by providing logistics, scheduling, coordination, administrative, and communications support, teaming as appropriate with members of the executive's team and other EAs to solve problems and share best practices
Provide general administrative support to up to 3 VPs and their respective team
May receive, screen, and sort according to priority all incoming email and keep VP and team apprised to key deadlines
Organize on and off-site meetings and may assist managing client events
Completes a broad variety of administrative tasks for VP and team, as appropriate
Develop presentations for town halls, business partner meetings and strategic initiative updates.
Develop agenda and materials for Leadership meetings, All-Hands Calls, Strategy sessions, etc.
Participate in staffing requests, headcount, org charts, rosters, and attrition reviews organization wide.
Manage projects, teams, schedules, and stakeholders to ensure seamless delivery of a variety of deliverables.
Adhere to Blue Box Values and American Express Leadership Behaviors.
Be a champion of and for Compliance within U.S. SME B2B Sales & Solutions Teams.
Required Skills & Qualifications:
Logistics, scheduling, & coordination
Maintains VP's appointment schedule by planning and scheduling meetings, events, conferences and teleconferences across multiple time zones; sources offsite meeting locations as necessary while securing F&B and A/V needs.
Anticipates and coordinates VP's travel
Effectively on-board and off-board employees and ensure that new hires have tools necessary to complete work functions (e.g. ordering laptops, office equipment/supplies, new hire/transfer paperwork, etc.)
Communication
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text and data.
Practicality & effectiveness
Maintains confidentiality across multiple segments including but not limited to customer information, business insight and employee personal information
Manages a complex calendar with an understanding of business priorities to offer alternatives and make trade-offs
Team contribution
Maintains professional and technical knowledge by attending educational and training workshops
Contributes to team effort by accomplishing parallel work as needed
Adapts working style to best support the changing needs of executives and respective teams
Proven ability to build relationships, collaborate across functions and band levels, manage stakeholders, influence decisions and drive results
Administrative effectiveness
Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment
Conserves VP’s time by reading, researching, and routing correspondence and drafting/ editing emails and documents
Reconciles monthly corporate card charges for immediate leader in a timely manner and may manage or approve respective team’s expense reports; is well versed in expense policies and helps to ensure team stays within budget to support OPEX.
Additional requirements:
A positive, optimistic attitude, eager to tackle difficult challenges
High level of emotional intelligence
Strong sense of integrity, discretion, and ability to maintain confidentiality
Intermediate experience with Microsoft Office products including, but not limited to PowerPoint, Excel, Word and Outlook
Knowledge of myHR, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, ONE.force, Slack
Experience working in or with Global Commercial Services organization preferred, but not required
Previous experience is a plus, but not required
Travel may be required, depending on Business Needs (10 – 15%)
Hybrid role - Work in office for 3 days/week
Qualifications
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Job: Administration
Primary Location: US-New York-New York
Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise, US-Georgia-Atlanta
Schedule Full-time
Req ID: 25015541
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