Job Details

Weekly Hours: 40

Role Number: 200628085-0670

Summary

Join Apple Live Operations, a leader in live broadcasting, and play a key role in delivering exceptional viewing experiences. We're a tight-knit team that thrives on collaboration, creativity, and a shared passion for flawless execution. This role offers incredible opportunities to contribute your unique skills, develop your expertise in a dynamic field, and make a significant impact on Apple's global presence.

Broadcast Operations Managers oversee the technical and operational aspects of multiple live broadcast streams, ensuring seamless transmission and production. This role requires strong coordination with cross-functional teams, vendors, and broadcast partners to manage content acquisition, encoding, and distribution. You will contribute to and refine existing workflows as the product evolves. This role demands a flexible schedule, including nights and weekends, to support live events across global time zones.

Description

Serve as a live event day manager ensuring Apple quality standards and smooth streaming operations through the platform for viewers.
Supervise broadcast operators and quality control.
Collaborate with technical and non-technical teams (internal & external).
Monitor signal flow, troubleshoot issues, and implement stabilization measures.
Coordinate with engineering and production for optimal signal quality and disaster recovery.
Understand and adhere to SOPs, contributing to updates as needed.
Maintain a highly flexible schedule, including nights and weekends, to accommodate live events across various time zones. Broadcast schedules fluctuate based on event locations.
Up to 25% + travel required; both domestic and international

Minimum Qualifications

• 5+ years of experience in broadcasting or streaming in a high-tech multimedia environment.

• Excellent communication skills for leading meetings, escalating issues, and reporting to executives.

• Strong problem-solving skills and ability to maintain composure under pressure.

• Proficiency in time management and meeting deadlines.

• 5 + years experience working with technical teams, digital media workflows, and live production environments.

• Proven proficiency in broadcast signal analysis, cloud-based solutions, and distribution technologies (CDN, SCTE, DAI).

• Proven understanding of live television production, including switchers, audio mixing, graphics, and IP-based transport (SMPTE 2110. HLS, SRT, RTMP, etc.).

• 2+ years of proven experience working with broadcast regulations, encryption systems, and compliance standards.

Preferred Qualifications

• Bachelor's degree in Broadcasting, Media Studies, Electrical Engineering, Computer Science, or related field.

• Experience in a supervisory role.

• Effective communicator, resilient, collaborative, and able to prioritize and make timely decisions.

• Experience with live sports broadcasts beneficial.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,500 and $231,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .